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Bailey • Advance • 76-2T • 2019
Complete guide — 73 diagnostic faults and 43 FAQs across 8 categories, assembled from every category document and cross-referenced part covering this exact edition.
DometicFreshJet FJX
Air Conditioner41256 FAQs
FreshJet FJX
Air ConditionerTechnical Specifications
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | The high-pressure test has failed | Quick connector is defective, vacuum pump is too weak/defective, or lines are improperly welded | Replace quick connector, use an intact/stronger vacuum pump, isolate leaks with isolation valves, braze defective pipes, and restart the filling process. | DIY Safe |
N/A | Display shows: P0 | Could be over-temperature or over-current on the IPM module, the IPM itself being faulty, or bad soldering | Contact Dometic and replace the main PCBA. | Professional Intervention Required |
N/A | Display shows: P1 | Under voltage protection (input voltage below 130V ±5V) | Check the voltage reaching the unit. | DIY Safe |
N/A | Display shows: P2 | Unit AC over-current protection | Check voltage supply, condenser and evaporator fan motor operation, and compressor current draw. Replace compressor if abnormal, or main PCBA if normal. | DIY Check / Tech Fallback |
N/A | Display shows: P3 | Overvoltage protection (input voltage over 270 V ± 5 V) | Check the voltage reaching the unit. | DIY Safe |
N/A | Display shows: P4 | Discharge tube overheat protection | Check discharge tube temperature via ADB. Replace sensor if abnormal; check coil running temperatures and refrigerant levels for leaks if normal. | DIY Check / Tech Fallback |
N/A | Display shows: P5 | Evaporator coil protection (cooling mode) - temperature too low | Check evaporator fan motor and coil temperature via ADB. Replace sensor if abnormal; check coil running temperatures and refrigerant levels for leaks if normal. | DIY Check / Tech Fallback |
N/A | Display shows: P6 | Condenser coil protection (cooling mode) - temperature too high | Check for air inlet/outlet blockages, condenser fan motor, and coil temperature via ADB. Replace sensor if abnormal; check running temperatures and refrigerant levels if normal. | DIY Check / Tech Fallback |
N/A | Display shows: P7 | Evaporator coil protection (heating mode) - temperature too high | Check evaporator fan motor and coil temperature via ADB. Replace sensor if abnormal; check coil running temperatures and refrigerant levels for leaks if normal. | DIY Check / Tech Fallback |
N/A | Display shows: P9 | Compressor drive abnormal or compressor does not start | Contact Dometic. Replace the compressor or the main PCBA. | Professional Intervention Required |
N/A | Display shows: E0 | Communication failure between display PCBA and main PCBA | Check communication cable connection/damage. Test with a spare display PCBA, or replace the main PCBA. | DIY Check / Tech Fallback |
N/A | Display shows: E1 | Room temperature sensor short-circuit or open circuit | Check room temperature via ADB and replace the sensor if abnormal. | DIY Check / Tech Fallback |
N/A | Display shows: E2 | Evaporator coil temperature sensor short-circuit or open circuit | Check evaporator coil temperature via ADB and replace the sensor if abnormal. | DIY Check / Tech Fallback |
N/A | Display shows: E3 | Condenser coil temperature sensor short-circuit or open circuit | Check condenser coil temperature via ADB and replace the sensor if abnormal. | DIY Check / Tech Fallback |
N/A | Display shows: E7 | Outdoor ambient temperature sensor short-circuit or open circuit | Check outdoor ambient sensor temperature via ADB and replace the sensor if abnormal. | DIY Check / Tech Fallback |
N/A | Display shows: E8 | Compressor discharge tube temperature sensor short-circuit or open circuit | Check discharge tube sensor temperature via ADB and replace the sensor if abnormal. | DIY Check / Tech Fallback |
N/A | Display shows: E9 | A fault in the IPM module or the compressor drive (the protection has tripped 6 times within 30 minutes) | Check voltage supply and fan motor operation. Replace the main PCBA. | DIY Check / Tech Fallback |
N/A | Display shows: EA | Current sensor fault or low compressor current draw (< 1 A for > 30 s at >= 35 Hz) | Replace main PCBA if hardware fault; check refrigerant level for leaks and recharge if display occurs after compressor starts. | Professional Intervention Required |
N/A | Display shows: EE | An outdoor EEPROM fault - the EEPROM data can't be read | Replace the main PCBA. | Professional Intervention Required |
N/A | Display shows: EL | LIN-BUS/CI-BUS communication failure during self-check | Check connection cable for damage, check master control panel connection, or replace the display PCBA. | DIY Safe |
N/A | Refrigerant circuit fault or leakage | Damage to the closed refrigerant circuit | Appliance must be checked and repaired by the manufacturer, service agent, or similarly qualified personnel. Do not use naked flames or halide torches to detect leaks. | Professional Intervention Required |
Frequently Asked Questions
Q: Why fit air conditioning to a motorhome or caravan?
Comfort depends on humidity as well as temperature. We can tolerate up to about 26°C (78°F) only when the air is dry; in humid air, around 20°C (68°F) is the comfortable limit. Most people feel best at roughly 18-22°C (64-72°F) with 40-70% relative humidity. Achieving that in a motorhome means cooling the air and drying it at the same time, which needs a compressor air conditioner - systems relying on direct or indirect evaporative cooling are less effective.
Q: What temperature should I set the air conditioning to?
How warm the air feels can differ from what the thermometer says, and humidity makes a big difference. In dry heat, sweat evaporates quickly from the skin and cools us, so we cope with high temperatures; in humid heat, sweat evaporates less, so we feel hotter, and the damp, sticky air can affect circulation and sleep. That's why a good air conditioner needs to lower the humidity as well as the temperature. Dometic suggests around 26°C (78°F) is usually comfortable.
Q: How powerful an air conditioner do I need for hot countries?
If you mostly tour in cooler climates, the air conditioner won't be pushed hard and a lower-rated unit will be enough. If you regularly travel somewhere hot - especially with children or pets on board - don't skimp on output, as a motorhome or caravan can quickly get uncomfortable on a hot day, and when nights stay warm too, you'll only rest properly with an adequately sized unit.
Q: How does motorhome air conditioning work?
Much like a household fridge, but far more powerful: a refrigerant draws heat out of the space being cooled and releases it outside - and in a motorhome or caravan it should also reduce the humidity. Evaporative systems are a common alternative: a roof-mounted unit evaporates water into a filter, and a fan pulls outside air through it so heat is exchanged.
They use little power and are light, but their effectiveness depends on the outside humidity, so performance varies - it falls away above 85% humidity, exactly when cooling is most needed - and they always add humidity inside the vehicle, whatever the conditions. Caravans and motorhomes don't have thick walls like a house, so even well-insulated ones heat up in the sun, easily reaching 30°C or more inside - in temperate climates as well as hot ones.
How hot it gets also depends on window size and number (small windows heat up more slowly than large glazed areas), on whether you're parked in sun or shade, and on whether you air the vehicle out or keep everything shut.
Q: Can I run my air conditioner from a generator?
Yes - a generator gives you a reliable power supply wherever there's no mains hook-up, so you can keep your home comforts when touring off the beaten track. Dometic makes generators for exactly this.
Q: Can I run my air conditioner on a campsite hook-up?
Usually, yes. An air conditioner draws more current at start-up than any other appliance you're likely to have on board, but only for a fraction of a second - it uses far less once it's running. Most campsite hook-ups are protected by a time-delay fuse, so those brief peaks don't normally cause a problem.
Bailey230V/12V Electrical System (2019 Model Year, Advance / Alliance / Autograph)
Electrical1000 FAQs
230V/12V Electrical System (2019 Model Year, Advance / Alliance / Autograph)
ElectricalTechnical Specifications
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | A miniature circuit breaker (MCB) on the mains unit has tripped to the OFF position | A fault has developed in the 230V circuit protected by that MCB, or too many appliances are drawing power at once. | Eliminate the fault (or reduce the load) before re-setting — switch the MCB back to the ON position. | DIY Safe |
WhaleSpace and Water Heater — Seattle Control Panel
Heating System (Space/Water)4100 FAQs
Space and Water Heater — Seattle Control Panel
Heating System (Space/Water)Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
1 | Seattle Control Panel prompt: Space Heater "Ignition Fault — Press Enter To Clear Lockout" / Water Heater "Ignition Fault — Press heater reset button to clear lockout" | No Flame Detected. | Check gas supply, making sure there is gas in the bottle and no blockage in the gas line. Ensure only propane is used if the temperature is below 5°C. Clear the lockout as described on the Seattle control panel. | DIY Safe |
2 | Seattle Control Panel prompt: Space Heater "Overheat Fault — Press Heater reset Button to clear lockout" / Water Heater "Overheat Fault — Press Heater Reset Button to clear lockout" | Overheat condition. | Check the air ducts and vents are not blocked or restricted. Wait at least 5 to 10 minutes to allow the Space Heater to cool before clearing the lockout as described on the Seattle control panel. | DIY Safe |
3 | Seattle Control Panel prompt: Space Heater "Voltage Fault — Press Enter to Clear Lockout" / Water Heater "Voltage Fault — Press Enter to Cycle Power" | Low/High Supply Voltage — Space Heater minimum operating voltage is 11.5V (max 15V); Water Heater minimum is 10V d.c. (max 15V d.c.), measured at the heater. | Check battery voltage is within the operating range. If in range, check connections between the heater and battery, and check the alternator or external battery charging. Clear the lockout as described on the Seattle control panel. | DIY Safe |
4 | Seattle Control Panel prompt: Space Heater "Air Pressure Fault — Press Enter to Clear Lockout" / Water Heater "Air Pressure Fault — Press Enter to Cycle Power" | Combustion Air Fault. | Check the combustion air inlet flue and exhaust flue for blockages. Clear the lockout as described on the Seattle control panel. | DIY Safe |
5 | Seattle Control Panel prompt: Space Heater "Miscellaneous Fault — Press Enter to Clear Lockout" / Water Heater "Miscellaneous Fault — Press Enter to Cycle Power" | Other / Internal Fault. | Clear the lockout as described on the Seattle control panel. If the fault recurs, seek service attention. | DIY Check / Tech Fallback |
BaileyGas Supply System (2019 Model Year, Advance / Alliance / Autograph)
Gas Regulator / Supply1030 FAQs
Gas Supply System (2019 Model Year, Advance / Alliance / Autograph)
Gas Regulator / SupplyMaster Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Truma MonoControl CS crash sensor triggering element needs resetting after an impact, new installation, or accidental knock (Autograph range only) | The integrated crash sensor interrupts gas flow after a deceleration event (3.5g +/- 0.5g) to prevent uncontrolled gas release. | Give the high-pressure hose's hose-rupture-protection (the green button) a firm press. Where needed, hold its green reset button down for roughly 5 seconds, then ease off slowly to complete the MonoControl CS crash-sensor's reset. Advance/Alliance models don't have this regulator at all - just open the cylinder's gas valve on those. | DIY Safe |
N/A | Smell of gas / suspected gas leak | Gas leak from a pipe joint, unlit appliance, or damaged component. | Cut the gas at the cylinder without delay (Autograph models: use the yellow isolation tap below the regulator instead). Put out every naked flame and other ignition source. Leave electrical switches alone. Make sure an unlit appliance isn't the source of the escape. Open every door and window to let the gas clear. Check pipe joints with a washing-up-liquid solution (never a naked flame for this). Evacuate if it's happening inside. Where the leak won't stop, take the cylinder somewhere safe and open, standing upright, well away from drains and anything that could ignite it, and get a competent service engineer on the phone. | Professional Intervention Required |
N/A | Taps feel too stiff to turn, or seem to be where a leak is coming from | Lack of lubrication or worn tap seals requiring specialist attention. | This needs a call to a specialist installer, who'll service the LPG taps with the correct special grease. | Professional Intervention Required |
N/A | Burner makes an unusual noise | Faulty regulator. | Have the regulator checked by a qualified person. | Professional Intervention Required |
AldeCompact 3020 PS
Heating System (Space/Water)1711135 FAQs
Compact 3020 PS
Heating System (Space/Water)Technical Specifications
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
Gas failure | The boiler won't fire up on gas. | Empty LPG bottle, closed main valve, unsuitable gas type for temperature, blown 12V fuse, low supply voltage below 11V, blocked or damaged exhaust hose, obstructed flue, incorrect gas pressure, or untripped/tripped crash sensor. | Check gas supply, open main valve, use propane for cold temperatures, inspect 12V fuse and supply voltage, ensure exhaust hose and flue are clear, verify gas pressure using the hob burners, and restart the boiler. If the fault persists, contact an authorised service agent. | DIY Check / Tech Fallback |
Connector failure | Communication error between boiler and panel. | Either the red cable (or its contacts) between boiler and panel has a fault, or something wired into the boiler's black contact - an AC unit or iNet box, say - has come loose. | Check the red connection cable and terminals between the boiler and panel, and inspect auxiliary cables connected to the black contact. If the issue remains unresolved, contact an authorised service agent. | DIY Check / Tech Fallback |
Heater not found | Connection error between boiler and control panel. | Problem with boiler printed circuit board or incompatible software versions. | Verify board compatibility (article number 3020 145 required). If the issue remains unresolved, contact an authorised service agent. | DIY Check / Tech Fallback |
Overheat glycol | Glycol temperature has overheated, often due to high power combined with air pockets. | Air pockets in the system, low glycol level in expansion vessel (below min mark when cold), broken circulation pump, or disconnected pump. | Bleed the heating system thoroughly, ensure fluid level is at least 1 cm above the min mark, and check circulation pump operation. Allow glycol temperature to drop below 50 °C, then disconnect and reconnect the 12V supply. | DIY Safe |
Overheat lockout | Boiler locked out due to prior over-temperature condition. | Temperature inside the boiler exceeded safe limits. | Disconnect and reconnect the 12V supply to the boiler once the temperature has dropped. | DIY Safe |
Overheat PCB | Overheating detected in the boiler unit or compartment. | Excessive ambient temperature or restricted airflow around the PCB. | Allow the boiler to cool down, then disconnect and reconnect the 12V supply. If the fault persists, contact an authorised service agent. | DIY Check / Tech Fallback |
Heater failure | Boiler operation halted due to hardware fault. | Damaged printed circuit board. | Disconnect and reconnect the 12V supply to the boiler. If the fault persists, contact an authorised service agent. | DIY Check / Tech Fallback |
Low battery voltage | Boiler stops operating due to insufficient supply voltage. | Vehicle battery voltage dropped below 10.8V. | Ensure the vehicle charging system provides proper voltage; the system will reset automatically when voltage reaches 11V. | DIY Safe |
Fan failure | Combustion fan fails to operate correctly. | Defective combustion fan or motor. | Contact an authorised service agent. | Professional Intervention Required |
Window open | Gas operation stops while electric operation continues. | A window switch indicates an open window near the wall flue. | Close the window near the wall flue to resume gas operation. | DIY Safe |
Panel failure | Control panel malfunctions. | Panel exposed to high humidity over an extended period. | Allow the panel to dry out completely and restart it. If the fault persists, contact an authorised service agent. | DIY Check / Tech Fallback |
Opt. dongle not found | Optional option card missing. | Previously identified option card has been disconnected or removed. | Reconnection required or uninstall accessories requiring the card. Cut 12V power, connect the card, and restore 12V power. If the fault persists, contact an authorised service agent. | DIY Check / Tech Fallback |
Load monitor not found | Load monitor missing or unresponsive. | Load monitor unplugged or defective. | Confirm the load monitor's properly wired in. Contact an authorised service agent if the fault's still there. | DIY Check / Tech Fallback |
Zone 1 sensor error / Zone 2 sensor error | Room temperature regulation fails for a specific zone. | Room sensor unplugged or defective sensor/cable. | Check that the sensor is plugged in and inspect the wiring. If the fault persists, contact an authorised service agent. | DIY Check / Tech Fallback |
Hot water sensor error | Hot water monitoring fails, though passive heating may still occur. | Hot water sensor unplugged or defective. | Check sensor connection. If the fault persists, contact an authorised service agent. | DIY Check / Tech Fallback |
Outdoor sensor error | Outdoor temperature display or control missing. | Outdoor temperature sensor unplugged or defective. | If it's been deliberately disconnected, press "dismiss" on the control panel. | DIY Safe |
CI-bus error | Communication failure on the yellow control panel connector. | High communication load or damaged wiring/connections to the vehicle master panel. | Check the cable, connections, and vehicle master panel. If the fault persists, contact an authorised service agent. | DIY Check / Tech Fallback |
iNet Connection error | Remote app integration lost. | iNet-box unplugged or defective. | If it's been deliberately disconnected, press "dismiss" on the control panel. | DIY Safe |
Remote Control error | External remote control unresponsive. | Remote control connected to JP3 on panel back is unplugged or defective. | Check cable and connections, or press "uninstall" on the control panel if intentionally removed. | DIY Safe |
Alde Voice not found | Voice control unit unresponsive. | Alde Voice Control main unit unplugged or defective. | If it's been deliberately disconnected, press "dismiss" on the control panel. | DIY Safe |
N/A | "No match Heater/Panel" message displayed | The control panel is incompatible with the boiler's PCB. | Check the control panel part number - control panel 3020-013 is for the 3020 A-series boiler, 3020-113 is for the 3020 HE-series boiler. | DIY Safe |
N/A | The system is completely dead / the control panel is blank | Blown fuse, insufficient 12V supply, or a loose cable connection. | Check the 20mm T3.15 amp glass fuse in the boiler (under the lid of the black plastic service hatch, in a green plastic fuse holder). Check the 12V supply to the boiler is above 12V. Check the 12V cable is plugged into both the boiler and the Alde control panel. | DIY Safe |
N/A | The boiler will not ignite on gas | Gas cylinder empty or not propane, or the boiler genuinely doesn't need gas at this time. | Check the gas cylinder is full and try a different gas cylinder, ensuring it is propane gas. Note: the system may not need to use gas heating if also using electric heating, and the boiler will not ignite if the fluids are already at operating temperature - neither of these is a fault. | DIY Safe |
N/A | The boiler will not heat on 230V electric | A 230V isolator switch is off, no 230V supply, or the fluids are already at operating temperature. | Check that any 230V isolator switches are on (they often have an LED indicator). Check the 230V supply to the vehicle. Note: the boiler will not heat further if the fluids are already at operating temperature - this is not a fault. | DIY Safe |
N/A | No hot water | 'Hot water ignore' or 'constant pumping' is activated on the Alde control panel, a conflicting setting is active, or a freshwater supply/pump issue. | Check that 'hot water ignore' and 'constant pumping' are not activated on the Alde control panel, check for other conflicting settings, and check the freshwater supply and water pump. | DIY Safe |
N/A | No central heating | Air in the system, low heat transfer fluid, circulation pump not responding, 'hot water boost' activated, obstructed vents, or degraded heat transfer fluid. | Bleed any air out of the system. Check the expansion tank's fluid level and the condition of the heat transfer fluid, and confirm the circulation pump's actually responding. Make sure "hot water boost" isn't switched on at the Alde control panel, try running gas and electric heating together, and check nothing's blocking the vents in the furniture. | DIY Safe |
N/A | "Panel failure 1" or "Panel failure 2" message displayed | Moisture is trapped in the control panel. | Remove the Alde control panel from the vehicle and air it in a warm, dry place overnight. | DIY Safe |
N/A | "Overheat red fail" or "Overheat blue fail" message displayed | Air in the system, low fluid level, or the circulation pump not responding. | Bleed any air out of the system, and check the expansion tank's fluid sits at least 1cm above the min mark once cool. Confirm the circulation pump's responding, then give the fluid 15 minutes to cool down. | DIY Safe |
N/A | "Overheat PCB" message displayed | The boiler's failsafe has triggered, typically due to low fluid level or restricted ventilation. | Check the expansion tank's fluid sits at least 1cm above the min mark when cool, and confirm the boiler compartment is properly ventilated with nothing blocking the vents - don't store anything in there. | DIY Safe |
Frequently Asked Questions
Q: My hot water has only been lukewarm since a service - why?
The technician may have left the circulation pump in continuous mode, which is meant for testing and stops the hot water cylinder getting enough heat. Resetting the Alde control panel to its factory defaults is usually the simplest fix - see your heater's operating instructions.
Q: Why does my Alde heating gurgle since it was serviced?
The circulation pump may still be on speed 5, which technicians use to push air out of the system. Turn it back down to speed 2-3 for a touring caravan or a B- or C-class motorhome, or to just below speed 4 for an A-class. If the heating fluid was replaced, there may also be air trapped in the system - see your heater's operating instructions.
Q: Can I run the central heating in winter with the fresh water drained?
Yes - use it exactly as you normally would. The hot water cylinder has no heating elements that could burn out, so it does no harm.
Q: Which antifreeze products does Alde approve?
In the UK, the products meeting Alde Approval 40X0 2024 are: Comma Xstream G40; Fuchs Fricofin DP; Volkswagen Group G12evo; and Alde's own Protective Premium in G12++ and G12evo versions. (Alde stopped selling its G13 products at the end of 2023.) All come ready-mixed with deionised water, are magenta, can be mixed with each other, and give frost protection down to -37°C plus 5 years' corrosion protection - but always check the label. North America has its own, chemically different, approved list.
Q: What should I top up my Alde heating fluid with?
Ideally the same antifreeze that's already in it. Magenta fluid almost certainly means an Alde-approved antifreeze, so top up with any approved product - they can all be mixed. If the fluid isn't magenta, the safest option is to add just one or two cups of deionised water - you lose a little frost, corrosion and bacteria protection, but mixing incompatible antifreezes risks worse damage.
Then have the fluid replaced with an Alde-approved antifreeze as soon as you reasonably can.
Q: How can I run my Alde heating as efficiently as possible?
Turn on all the electric and gas/diesel heating you have available - this actually uses less energy overall. Set the thermostat to a comfortable temperature rather than turning it right up when you feel cold, or you'll overshoot and end up opening windows; a jumper and a setting a couple of degrees lower saves more. If you don't need hot water overnight, tell the system not to heat it then.
Each season, bleed any air out of the heating fluid, and keep the vents at the top and bottom of cupboards and lockers clear.
Q: How much current does Alde heating draw?
On 12V DC, how much it takes from the leisure battery varies a lot. It peaks at ignition - about 2 A for gas heating, about 20 A for diesel. For off-grid planning, allow roughly 1 A while gas heating is running and about 4 A for diesel; switched off, the standby drain is around 80 mA. On mains: UK mains is nominally 230V but usually nearer 240V in practice, so expect roughly 4.8 A at 1 kW, 9.5 A at 2 kW and 14.3 A at 3 kW.
Q: How long should it take to warm up my caravan or motorhome?
That depends on how the vehicle is built and insulated, how cold it is outside, and how much power you can give the heater - more power means more heat. Most manufacturers now aim for around an hour from cold to a comfortable temperature.
Q: Can I leave the Alde heating on low to protect against frost?
You can heat the vehicle through the winter, though if nobody's staying in it you may decide it isn't worth the running cost. On mains hook-up at home, for example, you could set 10°C with 2 kW of electric heating. Check inside regularly for condensation and signs of rodents, and bear in mind some lockers and compartments probably won't be protected from frost.
Q: What routine maintenance does an Alde system need?
The heating fluid needs replacing once its corrosion protection runs out - Alde-approved antifreezes (magenta) last 5 years. Bleeding air from the fluid now and then improves efficiency. Each season, check the boiler flue: the hose should be secure and undamaged, and the outlet free of blockages. After 10 or more days staying in the vehicle, top up the boiler's air cushion.
Before any frost, drain the fresh water - and while you do, make sure the red breather valve hasn't scaled up. See your heater's operating instructions for details. An annual service may be a legal requirement, particularly if the vehicle serves as an annex to a house, is hired out, or is somewhere people work.
Q: In summer, can I have hot water without the heating coming on?
Set the room temperature on the control panel to around 15°C. In summer that's low enough that the central heating will rarely circulate, day or night, while hot water is not affected.
Q: Which fluid is my Alde system filled with?
That's down to whoever installed it - ideally an Alde-approved antifreeze, which is magenta. Alde advises against any antifreeze it hasn't approved.
Q: Where should the fluid sit in the expansion tank?
With the system cold, about 1 cm higher than the Min mark. As the fluid heats up it expands towards the Max mark.
Q: How much fluid does the central heating hold?
Roughly 10-15 litres in a touring caravan or a B- or C-class motorhome, and 20-25 litres in an A-class motorhome or a boat.
Q: What does the air cushion reminder mean?
After 10 days' use, the Alde system prompts you to top up the air cushion in the hot water cylinder, which keeps it running smoothly. If there's been water in the system: turn off the water pump, open all the taps and the shower fully, open the safety drain valve for 5-10 seconds and then close it, and refill the water system as usual. If the system has been dry, you can ignore the reminder.
Q: Why does my hot water come out scalding?
By law, stored hot water has to be kept hot enough to scald, to stop legionella - a potentially deadly bacteria - from growing. The Alde TMV3, an aftermarket accessory, limits the temperature of the water reaching your taps and shower.
Q: How much hot water can an Alde system supply?
Expect roughly a 4-5 minute shower every half-hour. The aftermarket Alde TMV3 can cut down on hot water wasted in the shower, and the Alde Flow gives continuous hot water - it can be retrofitted to any Alde-equipped vehicle from the 2018 model year on, and in the UK is sold only through Moosewerks.
Q: Can I put any fresh water into my Alde system?
Only water that's pleasant to drink. Some sites in Spain, Portugal and North Africa supply water heavy in bleach or salt, which corrodes stainless steel. Even if a tap is labelled as drinking water, don't put it through the Alde system if you couldn't bear to drink it - unless your vehicle has a reverse-osmosis water filter of at least 4 stages.
Q: Which sterilising and descaling products are safe for my Alde system?
Anything the label says is safe for a stainless steel water cylinder. Clean Tabs make a range of suitable products that are easy to find.
Q: Do I need to drain the fresh water for winter?
Yes. A vehicle can be designed to winterise itself, but very few on sale are.
Q: Can gas/diesel and electric heating run together?
Yes, and Alde recommends it. You can also set the system to favour one source over the other - for example, whichever is cheaper.
Q: How much gas does Alde heating use?
As a rough guide, a 6 kg propane cylinder should last a weekend of gas heating - though in freezing weather it will go considerably faster.
Q: Is propane or butane the right gas for Alde heating?
Propane. Butane isn't suitable below 13°C (BS 5482 Part 1).
Q: Can I use Autogas?
Yes.
Q: Is it safe to run gas heating while driving?
Alde advises against it. A crash sensor on the bulkhead regulator doesn't change the main risk: drive onto a fuel forecourt with the gas heater running and fumes could be pulled straight into its combustion chamber - effectively the same as carrying a lit camping stove across the forecourt. You'd need to pull over and switch gas heating off before every fuel stop, and forgetting just once could be disastrous.
Q: I've filled up with B10 diesel abroad by mistake - is that a problem?
No need to worry - it does no harm in the short term, though B10 or stronger biodiesel shortens the burner's life if used long-term. Carry on using the diesel heating normally until you can top up with at least half a tank of a compatible fuel, and try not to repeat it.
Q: Which diesel fuels can I use?
Alde's diesel models - the Compact 4000 D and the 4000 D Plus - run on B7 diesel (EN 590) and XTL diesel (EN 15940). If you use agricultural or marine diesel, HVO meeting EN 15940 is also compatible.
Q: Is it OK to run diesel heating while driving?
Alde doesn't recommend it. It's technically possible, but if you forget to switch the diesel heating off before stopping to refuel it won't go down well with staff or other customers - and fumes could be drawn straight into the combustion chamber. An Alde engine heat exchanger is the better option for heat on the move.
Q: Can my Alde system be converted from gas to diesel?
It depends on how much the boiler compartment and diesel tank need reworking. The Compact 4000 D isn't a straight swap for a Compact 3030, for instance, and not every diesel tank has an accessible sender or a spare fuel pick-up. The cost may well rule it out - Alde puts such a job at probably over £5,000. (Alde's own estimate, as given on its FAQ page in October 2026.)
Q: Can Alde provide diesel heating?
Yes - both the Compact 4000 D and the 4000 D Plus run on diesel. The Compact 3030 and 3030 Plus can't heat on diesel themselves, but an Alde-equipped motorhome can have the engine heat exchanger fitted to use the engine's waste heat.
Q: Can underfloor heating alone heat my vehicle?
No. Even caravans and motorhomes built to the top BS EN 1645 grade aren't insulated like a house, so underfloor heating would have to run too hot to walk on to warm the whole vehicle by itself.
Q: Is the central heating under pressure like a car's cooling system?
No - it's an open-vented system, which keeps the weight down and reduces the draw on the leisure battery.
Q: Can the electric heating run from the leisure battery alone?
No. The controls run on 12V DC, but the electric heating elements need 230V AC mains. Away from hook-up, you'll need to heat with gas or diesel. Run from a leisure battery, the electric heating would produce only around 9 W - roughly a tenth of the heat your own body gives off.
Q: Is Alde heating heavier than blown-air heating?
When filled, it's about 10 kg heavier than a combi heater. Separate space and water heaters are generally less powerful these days, so they aren't a like-for-like comparison.
Q: Can copper parts be used in an Alde heating circuit?
No. Alde Compact boilers have aluminium surfaces inside the glycol cylinder, and any copper particles circulating into it would set up galvanic corrosion.
BaileySmoke & Carbon Monoxide Alarms (2019 Model Year, Advance / Alliance / Autograph)
Smoke / CO Alarm1110 FAQs
Smoke & Carbon Monoxide Alarms (2019 Model Year, Advance / Alliance / Autograph)
Smoke / CO AlarmMaster Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | The smoke alarm stays silent when you press its test button, or its status light isn't blinking on its usual 40-second cycle | Obvious damage, wrong or disconnected battery, or a dirty/blocked sensor. | Look the unit over for visible damage, confirm the right battery type is fitted with the cover off and the connection secure, and give it a gentle vacuum using a soft-brush attachment. Fit a new battery. If that doesn't fix it, don't try repairing the unit yourself — the smoke alarm needs replacing. | DIY Safe |
Recommended partAffiliate linksView partHideThis handbook specifies a 9V battery for the smoke alarm. 9V batteryDuracell Plus 9V Alkaline Batteries (2 Pack) 6LR61~£6.50 for 24.7★ (15,000+ ratings), dispatched/sold by Amazon View on Amazon → | ||||
N/A | CO alarm emits an audible 'chirp' once a minute | A fault with the battery, sensor, or circuitry, including a low battery. | Fit a fresh battery straight away for everyone's safety. If it keeps chirping even with new batteries and it's still under warranty, contact technical support for advice; once out of warranty, swap the detector for a new one. | DIY Check / Tech Fallback |
Recommended partsAffiliate linksView 4 optionsHideDoes the CO alarm itself need replacing? It may be a sealed unit with a built-in battery. FireAngel lists both of these alarms as suitable for caravans and motorhomes: The handbook doesn't name the battery type, so check your own alarm (and the expiry date on its back) before choosing. Sealed unit (10-year battery)FireAngel FA3322 Digital Carbon Monoxide Alarm~£37.994.6★ (700+ ratings), sold by FireAngel, dispatched by Amazon - battery sealed in for the alarm's life View on Amazon →Replaceable batteries (2x AA)FireAngel FA3313 Carbon Monoxide Alarm~£18.984.7★ (970+ ratings), dispatched/sold by Amazon - supplied with 2x AA batteries View on Amazon →Are the batteries replaceable in your CO alarm? Check which type it takes (look at the batteries fitted now), then choose the matching pack: AA batteriesDuracell Plus AA Alkaline Batteries (12 Pack) 1.5V, LR06~£9.00 for 124.7★ (71,000+ ratings), dispatched/sold by Amazon View on Amazon →9V batteryDuracell Plus 9V Alkaline Batteries (2 Pack) 6LR61~£6.50 for 24.7★ (15,000+ ratings), dispatched/sold by Amazon View on Amazon → | ||||
N/A | CO alarm sounds (loud audible signal, alarm LED flashing red once a second) | Carbon monoxide detected in the motorhome. | Stay calm and open every door and window for ventilation. Turn off and stop using any appliance that burns fuel. Get everyone out, leaving the motorhome's doors and windows open, and don't go back in until the alarm stops. Anyone showing signs of CO poisoning needs medical attention. Keep the motorhome out of use until your supplying retailer has fully serviced every appliance - a GAS SAFE registered installer must be the one to test the gas appliances. | Professional Intervention Required |
ThetfordCassette Toilet C-250/C-254/C-260/C262 CWE
Toilet2000 FAQs
Cassette Toilet C-250/C-254/C-260/C262 CWE
ToiletReference
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Blockage when sliding the Waste Holding Tank back into place | The blade handle is not in the correct (closed) position. | Always check that the blade handle is in the correct (closed) position. Never use force if the tank cannot be replaced easily, as this may cause serious damage. | DIY Safe |
N/A | The toilet will not flush | The Waste Holding Tank Level Indicator flashes when the holding tank is not present in the toilet. | Ensure the Waste Holding Tank is correctly inserted and secured with the safety catch. | DIY Safe |
BaileyDigital TV Antenna System (2019 Model Year, Advance / Alliance / Autograph)
TV / Aerial / Satellite3101 FAQ
Digital TV Antenna System (2019 Model Year, Advance / Alliance / Autograph)
TV / Aerial / SatelliteMaster Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | LED on the amplifier does not light | — | First confirm the unit is getting power. Next check the polarity is right. Grade UK Ltd can help further if that doesn't solve it. | DIY Check / Tech Fallback |
N/A | Very poor reception: no picture or sound at all, the TV freezing, heavy pixelation, breakup, and the picture dropping out. | — | Confirm the amplifier gain is turned fully clockwise to maximum. Confirm the antenna is actually pointed at the transmitter. Confirm the antenna's polarity (horizontal or vertical) is set correctly. Try bypassing the amplifier using 'Short Hook-up: Test 1'. Whichever of these you change, re-tune the TV afterwards. | DIY Safe |
N/A | Signal too strong: expect pixelation, breakup, and dropouts in the picture. | — | Turn the amplifier gain down (anti-clockwise). Point the antenna away from the transmitter. Re-tune the TV after making either change. | DIY Safe |
N/A | Signal far too strong: no picture or sound, the TV freezing, heavy pixelation, breakup, and the picture dropping out. | — | Point the antenna in the opposite direction from the transmitter, turn the amplifier off, and set its gain control fully clockwise to maximum. Re-tune the TV after making either change. | DIY Safe |
Frequently Asked Questions
Q: How do I set up and operate the TV antenna on my Bailey?
Start by working out roughly where the nearest transmitter is and whether it's broadcasting a horizontal or vertical signal - your site operator or a look at neighbouring pitches' aerials will usually tell you. Loosen off the mast's locking collar, wind the antenna up, and turn the mast until it's facing the transmitter (there's an H/V mark on the base of the mast that shows you which way is the back).
If you need vertical polarisation, twist the winder anticlockwise to tip the antenna over by 90 degrees, but don't force it. With the aerial in position, power up the amplifier - its LED should light - and wind the gain control fully clockwise to its maximum setting. From there, retune your TV to find the strongest signal, nudging the mast's direction if needed for a cleaner picture, then lock everything in place by doing the locking collar back up.
If you're getting a strong signal and the picture's breaking up, the gain can be wound back down (anticlockwise) - it turns through a full 270 degrees between its minimum and maximum settings.
BaileyWater System (2019 Model Year, Advance / Alliance / Autograph)
Water System Component4001 FAQ
Water System (2019 Model Year, Advance / Alliance / Autograph)
Water System ComponentMaster Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Pump keeps running non-stop, even when every tap is shut | Voltage has dropped well below its level at the last adjustment, or the water container has run dry | Re-adjust switch or refill container. | DIY Safe |
N/A | Pump won't run at all | Blown fuse, faulty connections, or excessive running | Check fuses and connections. If caused by excessive running, replace the pump and re-adjust the pressure switch. | DIY Safe |
Recommended partsAffiliate linksView 2 optionsHideCheck whether the blown fuse is a standard or a mini blade fuse (mini ones are roughly half the size), then choose the matching kit: The handbook doesn't say which fuse rating or size is fitted - match the rating printed on the blown fuse. If it's a glass or ceramic cartridge fuse rather than a blade, these kits won't fit. Standard blade fusesCar Fuse Kit - 60pc Assorted Blade Fuses (5A-30A) with Storage Case and Fuse Puller~£5.994.5★ (1,500+ ratings), sold by KANGRUI, dispatched by Amazon - includes 15A blade fuses plus a puller and storage case View on Amazon →Mini blade fusesNilight 120pc Mini Blade Fuse Assortment (5A-30A, ATM/APM) with Fuse Puller~£5.244.5★ (2,500+ ratings), sold by Amazon - includes 15A mini blade fuses View on Amazon → | ||||
N/A | Pump switches on and off in a repeating pattern (tap flow pulses, or the water temperature cycles hot-cold-hot-cold instead of staying steady) | Voltage has risen above its level at the last adjustment | Re-set the pressure switch. A Whale Surge Damper (WS7205) can be fitted if the issue keeps happening. | DIY Safe |
N/A | Pump makes a lot of noise but produces no water (it's air-locked) | The pump has become air-locked, struggling to expel air while drawing water in - this typically happens right after the water container is refilled | Disconnect the pump from its socket so it floods, then plug it back in. When refilling, the order matters: disconnect first, lower the pump into the container, and only then reconnect it. | DIY Safe |
Frequently Asked Questions
Q: How do I drain down and winterize the water system on my motorhome?
Open every tap in the vehicle and push the mixer lever handles up to the central position so both hot and cold sides can empty out. Take the shower head off by hand, give it a shake to clear any trapped water, and keep it somewhere dry. Then open the drain valve - on Advance/Alliance models this sits beside the on-board tank, on Autograph models it's next to the boiler - and switch the pump on to push the rest of the water out of the system.
For a proper full drain, it's worth doing the fresh and waste tanks manually too: there's an inspection cap on top of the tank giving access to a drain plug, and for the waste tank, move the vehicle over to a proper disposal point and open the drain tap behind the rear wheel to let it empty. Leaving any water in over a freezing night is enough to cause serious, permanent damage to the system, and frost damage isn't something your warranty will cover - so always finish with the manual draining step to be sure everything's properly empty, not just what the pump alone can get.
