Use the dropdowns below to set a start point, then browse the whole collection with the ‹ › arrows.
Auto-Sleepers • Topaz • 2016
Complete guide — 131 diagnostic faults and 10 FAQs across 8 categories, assembled from every category document and cross-referenced part covering this exact edition.
Auto-SleepersCooking Equipment (Topaz, 2016 Model Year)
Cooking2010 FAQs
Cooking Equipment (Topaz, 2016 Model Year)
CookingMaster Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Cooker hotplate not heating up | No power | Check MCB is on | DIY Safe |
N/A | Cooker ignition not operating | Fuse 11 blown | Track down the fault and fit a replacement fuse of the identical rating. | DIY Safe |
Recommended partsAffiliate linksView 2 optionsHideCheck whether the blown fuse is a standard or a mini blade fuse (mini ones are roughly half the size), then choose the matching kit: This fault doesn't say which fuse rating has blown, only to replace it like-for-like. Both kits cover the common ratings (5A-30A) - match the rating printed on the blown fuse. Standard blade fusesCar Fuse Kit - 60pc Assorted Blade Fuses (5A-30A) with Storage Case and Fuse Puller~£5.994.5★ (1,500+ ratings), sold by KANGRUI, dispatched by Amazon - includes 15A blade fuses plus a puller and storage case View on Amazon →Mini blade fusesNilight 120pc Mini Blade Fuse Assortment (5A-30A, ATM/APM) with Fuse Puller~£5.244.5★ (2,500+ ratings), sold by Amazon - includes 15A mini blade fuses View on Amazon → | ||||
N/A | Cooker ignition not operating | Spark unit fault, or fault on cooker unit | Refer to dealer | Professional Intervention Required |
Auto-SleepersElectrical System (Topaz, 2016 Model Year)
Electrical31360 FAQs
Electrical System (Topaz, 2016 Model Year)
ElectricalMaster Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Habitation 12V does not operate | Main 20A fuse blown | Check/Replace | DIY Safe |
N/A | Habitation 12V does not operate | Battery discharged | Recharge | DIY Safe |
N/A | Habitation 12V does not operate | Control panel switched off | Switch to on | DIY Safe |
N/A | Habitation 12V does not operate | Vehicle ignition left 'on' | Switch 'off' ignition | DIY Safe |
N/A | Habitation battery not charging | Main 20A fuse blown | Check/Replace | DIY Safe |
N/A | Habitation battery not charging | Relay fault | Refer to dealer | Professional Intervention Required |
N/A | Habitation battery not charging | Contacts dirty/loose on battery terminals | Clean and check for tightness | DIY Safe |
N/A | Habitation battery not charging | Poor earthing | Check earthing to chassis point | DIY Safe |
N/A | Battery does not hold its charge | Failed battery | Check cells with a hydrometer; change electrolyte if necessary | Professional Intervention Required |
N/A | Battery does not hold its charge | Current being drawn | Make sure every appliance is switched off whenever it isn't in use. | DIY Safe |
N/A | Battery discharges over a short time with appliances operating | Poor battery cell condition | Check cells with a hydrometer | DIY Safe |
N/A | Battery discharges over a short time with appliances operating | Failed battery | Change battery | DIY Safe |
N/A | Battery discharges over a short time with appliances operating | Battery not fully charged | Fully recharge battery | DIY Safe |
N/A | One or more 12V appliances have no power reaching them. | Circuit fuse blown | Track down the fault and fit a replacement fuse of the identical rating. | DIY Safe |
Recommended partsAffiliate linksView 2 optionsHideCheck whether the blown fuse is a standard or a mini blade fuse (mini ones are roughly half the size), then choose the matching kit: This fault doesn't say which fuse rating has blown, only to replace it like-for-like. Both kits cover the common ratings (5A-30A) - match the rating printed on the blown fuse. Standard blade fusesCar Fuse Kit - 60pc Assorted Blade Fuses (5A-30A) with Storage Case and Fuse Puller~£5.994.5★ (1,500+ ratings), sold by KANGRUI, dispatched by Amazon - includes 15A blade fuses plus a puller and storage case View on Amazon →Mini blade fusesNilight 120pc Mini Blade Fuse Assortment (5A-30A, ATM/APM) with Fuse Puller~£5.244.5★ (2,500+ ratings), sold by Amazon - includes 15A mini blade fuses View on Amazon → | ||||
N/A | No power on 12V socket outlet | Fuse 9 blown | Track down the fault and fit a replacement fuse of the identical rating. | DIY Safe |
Recommended partsAffiliate linksView 2 optionsHideCheck whether the blown fuse is a standard or a mini blade fuse (mini ones are roughly half the size), then choose the matching kit: This fault doesn't say which fuse rating has blown, only to replace it like-for-like. Both kits cover the common ratings (5A-30A) - match the rating printed on the blown fuse. Standard blade fusesCar Fuse Kit - 60pc Assorted Blade Fuses (5A-30A) with Storage Case and Fuse Puller~£5.994.5★ (1,500+ ratings), sold by KANGRUI, dispatched by Amazon - includes 15A blade fuses plus a puller and storage case View on Amazon →Mini blade fusesNilight 120pc Mini Blade Fuse Assortment (5A-30A, ATM/APM) with Fuse Puller~£5.244.5★ (2,500+ ratings), sold by Amazon - includes 15A mini blade fuses View on Amazon → | ||||
N/A | No power on 12V socket outlet | 12V plug incorrectly connected/wired | Check plug | DIY Safe |
N/A | 230V system inoperative | No site power | Check site supply | DIY Safe |
N/A | 230V system inoperative | RCD/MCB switches tripped out | Reset circuit breakers | DIY Safe |
N/A | RCD/MCB keeps tripping out | Fault on 230V supply | Check supply including polarity | DIY Safe |
N/A | RCD/MCB keeps tripping out | Faulty appliance | Switch everything off, reset the circuit breakers, then bring appliances back on one at a time until the fault shows up - that's the faulty one to isolate. | DIY Safe |
N/A | RCD/MCB keeps tripping out | Overload on current consumption by appliance (10A maximum available) | Do not use the appliance | Professional Intervention Required |
N/A | Battery charger does not operate | Charger switched off | Switch on at control box/check MCB is on | DIY Safe |
N/A | No 230V output from the EC155 PSU | The lead linking the site supply to the vehicle isn't plugged in | Check the lead is connected properly - also check the socket where it plugs into the underside of the PSU. | DIY Safe |
N/A | No 230V output from the EC155 PSU | RCD switched off | Reset the RCD. | DIY Safe |
N/A | No 230V output from the EC155 PSU | RCD not operating correctly | Check the supply polarity; if the RCD keeps failing, contact your dealer, as there's likely an equipment or wiring fault. | DIY Check / Tech Fallback |
N/A | No 230V output from the EC155 PSU | MCB switched off | Reset the MCB by switching it off (down) then back on (up); if it keeps tripping, contact your dealer, as there's likely an equipment or wiring fault. | DIY Check / Tech Fallback |
N/A | No 230V output from the EC155 PSU | No or deficient supply from the site | Contact the site warden for assistance. | Professional Intervention Required |
N/A | No 230V output from the EC155 PSU | Some other fault | Contact your dealer. | Professional Intervention Required |
N/A | Control Panel has no display | — | Check the batteries, switch the charger on at the PSU, and confirm the mains supply is connected. Check the connecting lead at both the PSU and the control panel. If that doesn't resolve it, contact your dealer. | DIY Check / Tech Fallback |
N/A | 12V power switches itself off | — | This is usually the battery-save feature stepping in to protect the vehicle and/or leisure battery, or the engine having been started (in which case equipment gets disconnected automatically to meet EMC requirements). | DIY Safe |
N/A | Control panel display is corrupt or behaves erratically | — | The control panel's own software may have crashed. Reboot it either by switching off the PSU charger and pulling fuses 9 and 10 (the two 20A fuses covering the leisure and vehicle batteries), waiting 30 seconds, then refitting them and switching the charger back on - or by removing the control panel's bezel (pull down at the bottom centre), unplugging its multi-way connector, waiting 30 seconds, then reconnecting and reassembling. | DIY Safe |
N/A | No 12 volt output from the PSU | No 230V supply | Check the 230V supply first: the hook-up lead is plugged in at both ends, the RCD and MCB are both switched on (reset either one if it has tripped), and the site's own supply is actually live. | DIY Safe |
N/A | No 12 volt output from the PSU | Charger not switched on | Turn the charger switch on - it will illuminate when active. | DIY Safe |
N/A | No 12 volt output from the PSU | Battery not connected and/or not charged | Fit a charged battery. | DIY Safe |
Recommended partAffiliate linksView partHideOnly if your leisure battery needs replacing - check the size, type and terminal layout of the one fitted now, and that your charger supports it, before ordering: Leisure batteries vary by vehicle (size, capacity and type - lead-acid, AGM, EFB or lithium). This is a widely used 100Ah EFB battery, not a documented exact match for your vehicle. Leisure battery (100Ah EFB)Yuasa L36-EFB 12V 100Ah Leisure Battery~£1384.3★ (119 ratings), sold by Amazon - established battery brand View on Amazon → | ||||
N/A | No 12 volt output from the PSU | Power switch on the control panel not switched on | Turn the power on at the control panel. | DIY Safe |
N/A | No 12 volt output from the PSU | Battery flat, or its fuse blown | Recharge the battery, check the fuses, and confirm charging voltage is actually present at the battery. | DIY Safe |
N/A | No 12 volt output from the PSU | A fuse has blown | Make sure none of the fuses have blown and each one matches the rating shown on the fuse table. | DIY Safe |
N/A | No 12 volt output from the PSU | Equipment switched off or unplugged | Check the equipment itself is switched on and properly connected to the 12V supply. | DIY Safe |
N/A | No 12 volt output from the PSU | PSU has overheated and shut down automatically | Reduce the load on the system and let the PSU cool down - it will restart on its own once it has. | DIY Safe |
N/A | No 12 volt output from the PSU | Some other fault | Contact your dealer. | Professional Intervention Required |
Auto-SleepersGas Supply System (Topaz, 2016 Model Year)
Gas Regulator / Supply4040 FAQs
Gas Supply System (Topaz, 2016 Model Year)
Gas Regulator / SupplyMaster Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Appliance will not light (LPG) | No gas - check cylinder is turned on | Swap in a fresh cylinder, confirm it's turned on, and check the isolation valve is open. | DIY Safe |
N/A | Appliance will not light (LPG) | Low battery (auto ignition) | Charge battery | DIY Safe |
N/A | Appliance lights but goes out immediately the FSD override is released | Flame supervision device (FSD) not functioning correctly | Refer to dealer | Professional Intervention Required |
N/A | Odour of gas | Gas leak | Cut the gas supply at the cylinder and hold off using the system again until it's fixed. Where it's safe, move a leaking cylinder well away from anything that could ignite it, then let the site warden and/or your local gas supplier know. | Professional Intervention Required |
N/A | Yellow flame | Not enough primary air is reaching the burner (a little yellow tipping on the flame is expected and not a fault). | Refer to dealer | Professional Intervention Required |
N/A | Orange flame | Dust or dirt particles in the mixing tube are being carried through the burner ports. | Cut down the level of dust in the surrounding air. | DIY Safe |
N/A | Orange flame | Burner ports partially blocked | Refer to dealer | Professional Intervention Required |
N/A | Floating flame | Lack of secondary air | Make sure every vent is clear including the vehicle's air inlet, that the retention ports aren't blocked, and - on an oven - that the flue way is clear too. | DIY Safe |
Auto-SleepersHeating (Topaz, 2016 Model Year)
Heating System (Space/Water)6020 FAQs
Heating (Topaz, 2016 Model Year)
Heating System (Space/Water)Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Water heater does not operate on 230V | No power | Switch on isolator switch/check MCB is on | DIY Safe |
N/A | Water heater does not operate on 230V | Over-temperature trip activated | Reset the thermal cut-out, following the operating instructions. | DIY Safe |
N/A | Water heater not operating/cuts out | Fuse 11 blown | Track down the fault and fit a replacement fuse of the identical rating. | DIY Safe |
Recommended partsAffiliate linksView 2 optionsHideCheck whether the blown fuse is a standard or a mini blade fuse (mini ones are roughly half the size), then choose the matching kit: This fault doesn't say which fuse rating has blown, only to replace it like-for-like. Both kits cover the common ratings (5A-30A) - match the rating printed on the blown fuse. Standard blade fusesCar Fuse Kit - 60pc Assorted Blade Fuses (5A-30A) with Storage Case and Fuse Puller~£5.994.5★ (1,500+ ratings), sold by KANGRUI, dispatched by Amazon - includes 15A blade fuses plus a puller and storage case View on Amazon →Mini blade fusesNilight 120pc Mini Blade Fuse Assortment (5A-30A, ATM/APM) with Fuse Puller~£5.244.5★ (2,500+ ratings), sold by Amazon - includes 15A mini blade fuses View on Amazon → | ||||
N/A | Water heater not operating/cuts out | Low battery charge | Recharge battery | DIY Safe |
N/A | Water heater not operating/cuts out | Unit fault | Refer to dealer | Professional Intervention Required |
N/A | No hot water (mains system) | Water heater tripped | Check and press the reset button | DIY Safe |
N/A | No hot water (gas system) | Gas module not lighting | Refer to dealer | Professional Intervention Required |
N/A | No hot water (gas system) | Igniter not working | Check 12V is switched on | DIY Safe |
TrumaCP plus
Heating System (Space/Water)33640 FAQs
CP plus
Heating System (Space/Water)Technical Specifications
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
W 17 H | Warning Water overheat condition (woc) | Water temperature inside the container has exceeded normal limits | Switch the heater off, let it cool, and top up the water container. | DIY Safe |
W 18 H | Warning Air overheat condition | Either not all the warm air ducts are connected, the warm air outlets are blocked, or the circulated air intake is blocked | Check every warm air duct is properly connected to the heater and none are damaged or kinked, clear whatever's blocking the circulated air intake, and make sure the installation space has enough ventilation. | DIY Safe |
W 402 H | Warning Air overheat condition | Warm air ducts disconnected, blocked, or circulated air intake obstructed | Check every warm air duct is properly connected to the heater and none are damaged or kinked, clear whatever's blocking the circulated air intake, and make sure the installation space has enough ventilation. | DIY Safe |
W 24 H | Low voltage is imminent - battery voltage has dropped below 10.4V | Supply voltage has dropped below acceptable thresholds | Run the engine and check the power supply unit, and any other batteries, are working properly, charge the battery and check its contacts, and fit a new battery if it's old. | DIY Safe |
E 29 H | The FrostControl heating element is drawing too much power | Electrical fault or short circuit in the FrostControl heating element | Must be replaced by an authorized service agent. | Professional Intervention Required |
W 42 H | Window switch detects open window | Window above cowl is open while heater is operating | Close window above cowl. | DIY Safe |
W 412 H | Window switch detects open window | Window above cowl is open | Close window above cowl. | DIY Safe |
E 43 H | The 12V supply is faulty (overvoltage) | Excessive voltage supplied at the appliance 12 V input | Check the 12V supply reaching the appliance while under load - to test it, isolate the vehicle's own supply from both the solar system and the power supply unit. | DIY Safe |
W 301 H | The 12V supply is faulty (overvoltage) | Voltage exceeds safe operating limits | Check the 12V supply reaching the appliance - to test it, isolate the vehicle's own supply from both the solar system and the power supply unit. | DIY Safe |
E 540 H | The 12V supply is faulty (overvoltage) | Input voltage too high | Confirm there's a proper 12V supply under load at the appliance, and check for any stray AC voltage - to test it, isolate the vehicle's supply from both the solar system and the power supply unit. | DIY Safe |
W 45 H | 230 V power supply faulty | Mains supply issue or blown 230 V fuse or overheating protection triggered | Check the 230V supply reaching the appliance. Have a qualified person check the 230V fuse and replace it if needed, and reset the 230V overheating protection (see the Combi's own operating instructions). | DIY Check / Tech Fallback |
W 407 H | 230 V power supply faulty | Mains voltage missing or internal 230 V fuse blown | Check the 230V supply reaching the appliance. Have a qualified person check the 230V 10AF fuse and replace it if needed. | DIY Check / Tech Fallback |
W 164 H | 230 V power supply faulty | Mains supply fault or blown internal T10AH fuse | Check the 230V supply reaching the appliance and reset the 230V overheating protection. Have a qualified person check the 230V T10AH fuse and replace it if needed. | DIY Check / Tech Fallback |
E 111 H | Fault in the electronics | Internal electronic error or unstable 12 V supply input under load | Check the 12V supply reaching the appliance while under load - to test it, isolate the vehicle's own supply from both the solar system and the power supply unit. Contact an authorised service agent if the problem persists. | DIY Check / Tech Fallback |
E 112 H | The flame goes out or isn't detected, is unstable while running, or the gas supply cuts out | Interruption in gas supply or incorrect operating pressure | Check the gas supply is at the correct operating pressure. | DIY Safe |
E 122 H | There isn't enough fuel - the tank level is low, has run dry, and/or the vehicle is on a slope | Fuel tank empty or vehicle tilted preventing fuel pickup | Refill the tank, then fill the fuel line as described under initial start-up in the operating instructions. | DIY Safe |
W 255 H | The heater has no 12V supply, or the heater and control panel aren't connected to each other | Power cable disconnected or control panel bus communication fault | Check the 12V supply reaching the appliance - to test it, isolate the vehicle's own supply from both the solar system and the power supply unit. Also inspect the control panel's cable and confirm the heater and control panel are actually connected. | DIY Safe |
W 302 H | The 12V supply is faulty (low voltage) | Battery voltage has dropped too low | Charge the battery and check its contacts, and fit a new one if it's old. | DIY Safe |
W 160 H | The 12V supply is faulty (low voltage) | Low battery voltage or high resistance on supply line | Confirm there's a proper 12V supply under load at the appliance, charge the battery and check its contacts, fit a new battery if it's old, or switch off any high-draw appliances. | DIY Safe |
E 541 H | The 12V supply is faulty (low voltage) | Input voltage too low | Confirm there's a proper 12V supply under load at the appliance, charge the battery and check its contacts, and fit a new battery if it's old. | DIY Safe |
W 303 H | Low voltage risk - battery voltage has dropped below 10.4V | Battery state of charge is critically low | Run the engine and check the power supply unit, and any other batteries, are working properly, charge the battery and check its contacts, and fit a new battery if it's old. | DIY Safe |
W 401 H | Hot water mode running with an empty water container | Water heating activated while container is empty | Switch the heater off, let it cool, and top up the water container. | DIY Safe |
W 408 H | The gas supply has cut out while in mixed mode | Gas pressure drop or empty gas bottle while operating in mixed mode | Make sure the gas is arriving at the right operating pressure. Start up on gas only, acknowledge the fault, and then change to mixed mode. | DIY Safe |
E 507 H | Gas supply interrupted | Gas supply failure or incorrect pressure | Check the gas supply is at the correct operating pressure. | DIY Safe |
E 607 H | The heater's hit its maximum number of fault resets and is now locked out | More than 4 resets attempted within 15 minutes | Wait 15 minutes, then reset the fault. | DIY Safe |
E 621 H | The room temperature sensor or its cable is faulty | Damaged room temperature sensor wire or loose plug connection | Check the room temperature sensor's cable and its plug connections, and fit a new sensor if it's faulty. | DIY Safe |
E 624 H | The FrostControl heating element has short-circuited | Electrical short circuit in FrostControl heating element | Must be replaced by an authorized service agent. | Professional Intervention Required |
E 132 H | The FrostControl heating element has short-circuited | Short circuit detected in FrostControl heating element circuit | Confirm there's a proper 12V supply under load at the appliance, and check for any stray AC voltage - to test it, isolate the vehicle's supply from both the solar system and the power supply unit. Contact an authorised service agent if the problem persists. | DIY Check / Tech Fallback |
E 632 H | The 230V overheating protection has tripped | Mains heating element overheated | Reset the 230V overheating protection (see the Combi's own operating instructions). | DIY Safe |
E 131 H | The heater and control panel aren't connected | Communication bus cable disconnected or damaged | Make sure the heater and control panel are properly connected to each other. | DIY Safe |
W 150 H | Warm air temperature exceeded | Blocked air ducts or restricted circulated air intake | Check every warm air duct is properly connected to the heater and none are damaged or kinked, clear whatever's blocking the circulated air intake, and make sure the installation space has enough ventilation. | DIY Safe |
W 151 H | Water too hot (heater mode) | Empty water container or restricted warm air/circulated air flow | Switch the heater off, let it cool, and top up the water container. Also check that every warm air duct is connected and unobstructed. | DIY Safe |
E 152 H | Water too hot (hot water mode) | Water container empty during hot water operation | Switch the heater off, let it cool, and top up the water container. | DIY Safe |
E 162 H | The window switch above the cowl is open | Safety switch triggered by open window near exhaust cowl | Close window above cowl. | DIY Safe |
W 163 H | A temperature switch has tripped open | Appliance overheated due to restricted airflow | Let the heater cool down. Contact an authorised service agent if this keeps happening. | Professional Intervention Required |
W 170 H | Imminent low voltage < 11.5 V | Supply voltage dropping toward threshold | Confirm there's a proper 12V supply under load at the appliance, charge the battery and check its contacts, and fit a new battery if it's old. | DIY Safe |
W 423 H | Initial filling is needed (the fill function used at first start-up) | Boiler system unprimed during initial start-up | Trigger the initial fill by setting a heating request for 30°C. | DIY Safe |
W 424 H | Initial filling active | Boiler is currently running initial priming cycle | Don't switch the heater off, or cut its power, while the initial fill is running. | DIY Safe |
E 560 H | Heater will not start (locked after fifth error acknowledgment) | Repeated failed start attempts resulting in lockout | Check the fuel supply reaching the appliance. Contact an authorised service agent if the problem persists. | DIY Check / Tech Fallback |
E 561 H | The heater won't restart - it's hit its maximum number of start attempts and locked out | Operating lock activated due to consecutive failed start attempts | Contact an authorized service agent. | Professional Intervention Required |
E 565 H | The heater won't start; the flame keeps failing to be detected | Fuel delivery issue or air in fuel lines | Check the fuel supply reaching the appliance. | DIY Safe |
E 8 A | The IR receiver is unplugged, or its cable is broken | Infrared receiver connection disconnected or damaged | Check the IR receiver's connection. | DIY Safe |
E 17 A | The 230V supply has dipped | Mains supply voltage drop affecting air conditioning system | Check 230 V power supply. | DIY Safe |
Auto-SleepersLighting (Topaz, 2016 Model Year)
Lighting2000 FAQs
Lighting (Topaz, 2016 Model Year)
LightingMaster Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Lights dull / only one tube illuminating | Low battery charge | Check battery | DIY Safe |
N/A | Lights dull / only one tube illuminating | Faulty light unit/tube | Replace/check | DIY Safe |
Auto-SleepersRefrigeration & Cooling (Topaz, 2016 Model Year)
Fridge / Freezer3051 FAQ
Refrigeration & Cooling (Topaz, 2016 Model Year)
Fridge / FreezerMaster Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Refrigerator does not operate on 230V | Thermostat dial not 'on' | Check position of thermostat dial | DIY Safe |
N/A | Refrigerator does not operate on 230V | Element fault | Refer to dealer | Professional Intervention Required |
N/A | Fridge gas ignition not operating | Fuse 11 blown | Track down the fault and fit a replacement fuse of the identical rating. | DIY Safe |
Recommended partsAffiliate linksView 2 optionsHideCheck whether the blown fuse is a standard or a mini blade fuse (mini ones are roughly half the size), then choose the matching kit: This fault doesn't say which fuse rating has blown, only to replace it like-for-like. Both kits cover the common ratings (5A-30A) - match the rating printed on the blown fuse. Standard blade fusesCar Fuse Kit - 60pc Assorted Blade Fuses (5A-30A) with Storage Case and Fuse Puller~£5.994.5★ (1,500+ ratings), sold by KANGRUI, dispatched by Amazon - includes 15A blade fuses plus a puller and storage case View on Amazon →Mini blade fusesNilight 120pc Mini Blade Fuse Assortment (5A-30A, ATM/APM) with Fuse Puller~£5.244.5★ (2,500+ ratings), sold by Amazon - includes 15A mini blade fuses View on Amazon → | ||||
N/A | Fridge gas ignition not operating | Ignition control switch fault | Refer to dealer | Professional Intervention Required |
N/A | Fridge ignition switch flashes but gas does not ignite | Fault on fridge unit | Refer to dealer | Professional Intervention Required |
N/A | Ignition can be heard sparking but no flashing on the fridge switch | Faulty fridge ignition switch | Refer to dealer | Professional Intervention Required |
N/A | Fridge does not operate on 12V when engine is running | Fuse 3 blown, or Fuse 7 in EM50 interface box blown | Track down the fault and fit a replacement fuse of the identical rating. | DIY Safe |
Recommended partsAffiliate linksView 2 optionsHideCheck whether the blown fuse is a standard or a mini blade fuse (mini ones are roughly half the size), then choose the matching kit: This fault doesn't say which fuse rating has blown, only to replace it like-for-like. Both kits cover the common ratings (5A-30A) - match the rating printed on the blown fuse. Standard blade fusesCar Fuse Kit - 60pc Assorted Blade Fuses (5A-30A) with Storage Case and Fuse Puller~£5.994.5★ (1,500+ ratings), sold by KANGRUI, dispatched by Amazon - includes 15A blade fuses plus a puller and storage case View on Amazon →Mini blade fusesNilight 120pc Mini Blade Fuse Assortment (5A-30A, ATM/APM) with Fuse Puller~£5.244.5★ (2,500+ ratings), sold by Amazon - includes 15A mini blade fuses View on Amazon → | ||||
N/A | Fridge does not operate on 12V when engine is running | Fault on fridge relay or fridge unit | Refer to dealer | Professional Intervention Required |
Frequently Asked Questions
Q: Does the refrigerator need a winter cover?
As part of laying the vehicle up for winter, fit winter covers to the fridge's ventilator grilles wherever they're needed.
DometicRM123
Fridge / Freezer3108 FAQs
RM123
Fridge / FreezerTechnical Specifications
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | The fridge won't run on gas | The gas bottle is empty, or an LP-gas valve is closed. | Check the gas bottle isn't empty, and that every LP-gas valve is open. | DIY Safe |
N/A | The fridge won't run on 12V | The 12V supply is disconnected, its fuse has blown, or the 12V switch is off. | Check the 12V supply reaches the fridge, its fuse is intact, and the 12V switch is on. | DIY Safe |
N/A | The fridge won't run on 230V | The 230V supply is disconnected, its fuse has blown, or the thermostat is switched off. | Check the 230V supply reaches the fridge, its fuse is intact, and the thermostat isn't switched off. | DIY Safe |
N/A | The fridge isn't getting cold enough | Blocked ventilation (including a winter cover left on), a frosted-up evaporator, an incorrect temperature setting, incorrect gas pressure, too high an ambient temperature, too much food loaded at once, the door not shutting properly, or more than one power source being used at the same time. | Check the ventilation passages are clear, check the evaporator for frost, check the temperature control setting, check the gas pressure regulator at the gas bottle, let warm food cool before loading it in, check the door is closing properly, and make sure only one power source is selected at a time. Call a service engineer if the problem continues - never open the sealed cooling system yourself, since it holds corrosive chemicals under high pressure. | DIY Check / Tech Fallback |
Frequently Asked Questions
Q: What does the SN climate class on my Dometic RM fridge mean?
Climate class SN (which Dometic calls 'Extended Temperate') means the fridge is designed to work reliably when the air temperature is from +10°C up to +32°C (taken at the bottom vent grille, outside the vehicle).
Q: How well does an absorption fridge cool in hot weather?
In a hot summer the outside temperature often reaches about 32°C - the top of the fridge's rated range - and once it climbs higher, the temperature inside the fridge will inevitably rise. An absorption fridge needs a heat source to move its refrigerant around the cooling unit (which is why it can run on 12V, 230V or gas), so it has to get rid of the heat from its power source as well as the heat drawn out of the food compartment.
To help it in hot weather: park where the fridge vents get as much shade as possible during the day; unclip the outside vent grilles to improve airflow; and if you regularly travel somewhere hot, consider having a ventilator kit (a fan fitted behind the fridge) installed to boost the airflow - Dometic lists these among its accessories.
Q: What can replace my old Dometic RM fridge?
Dometic's 2023 'New for old - simply swap' guide covers both its absorption and compressor fridges, showing which current models replace older ones. It's available from the catalogues section of Dometic's website.
Q: My fridge won't work on mains (AC) power - what should I check?
Check the fuse in the mains supply and replace it if it has blown, and make sure the vehicle is actually plugged into a mains supply. If both are fine, the AC heating element may have failed - that needs an authorised Dometic service centre.
Q: My fridge won't work on 12V (DC) - what should I check?
Possible causes, and what to do: the vehicle's own fuse has blown - replace it (see the vehicle's handbook); the vehicle battery is flat - test it and recharge it; the ignition is off - switch it on. If the fuse in the fridge's DC cable has blown (the fuse on the relay) or the DC heating element has failed, contact an authorised Dometic service centre.
Q: My fridge won't work on gas - what should I check?
Check the gas cylinder isn't empty (change it if it is) and that the gas valve is turned on. If air has got into the gas pipe, turn the fridge off and on again, repeating this three or four times if needed; if a gas hob or cooker is fitted, switch that on, then try the fridge again if needed.
Q: Why is my fridge running on gas in automatic mode when I'm plugged into mains?
The mains voltage is too low. The fridge switches back to mains by itself once the supply voltage recovers.
Q: Why isn't my fridge getting cold enough?
Work through the likely causes: the cooling unit isn't getting enough air - make sure the outside vent grilles aren't blocked; the evaporator has iced up - check the door shuts properly and the seal is seated and undamaged, then defrost the fridge; the temperature setting is too warm - turn it to a colder setting; it's very hot outside - take the vent grille off for a while so hot air can escape faster; too much food, or too much warm food, went in at once - take some out, and let warm food cool before putting it back; the fridge was only switched on recently - give it four to five hours, then recheck the temperature.
Auto-SleepersWater System (Topaz, 2016 Model Year)
Water System Component12111 FAQ
Water System (Topaz, 2016 Model Year)
Water System ComponentMaster Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Water pump not operating (12V system) | Switched off at control panel | Switch it on | DIY Safe |
N/A | Water pump not operating (12V system) | Pressure switch on pump not operating | Refer to dealer | Professional Intervention Required |
N/A | Water pump not operating (12V system) | Fuse 4 blown | Track down the fault and fit a replacement fuse of the identical rating. | DIY Safe |
Recommended partsAffiliate linksView 2 optionsHideCheck whether the blown fuse is a standard or a mini blade fuse (mini ones are roughly half the size), then choose the matching kit: This fault doesn't say which fuse rating has blown, only to replace it like-for-like. Both kits cover the common ratings (5A-30A) - match the rating printed on the blown fuse. Standard blade fusesCar Fuse Kit - 60pc Assorted Blade Fuses (5A-30A) with Storage Case and Fuse Puller~£5.994.5★ (1,500+ ratings), sold by KANGRUI, dispatched by Amazon - includes 15A blade fuses plus a puller and storage case View on Amazon →Mini blade fusesNilight 120pc Mini Blade Fuse Assortment (5A-30A, ATM/APM) with Fuse Puller~£5.244.5★ (2,500+ ratings), sold by Amazon - includes 15A mini blade fuses View on Amazon → | ||||
N/A | Continuous running of water pump | No water | Fill tank | DIY Safe |
N/A | Continuous running of water pump | Major leak | Turn the system off straight away and check it over. | DIY Safe |
N/A | Intermittent operation of water pump | Minor leak in water system | Check push-fit joints | DIY Safe |
N/A | Intermittent operation of water pump | Water pump pressure release valve reasserting itself | No action needed - this is part of the pump's normal design | DIY Safe |
N/A | Water pump does not operate | Fuse 4 blown | Track down the fault and fit a replacement fuse of the identical rating. | DIY Safe |
Recommended partsAffiliate linksView 2 optionsHideCheck whether the blown fuse is a standard or a mini blade fuse (mini ones are roughly half the size), then choose the matching kit: This fault doesn't say which fuse rating has blown, only to replace it like-for-like. Both kits cover the common ratings (5A-30A) - match the rating printed on the blown fuse. Standard blade fusesCar Fuse Kit - 60pc Assorted Blade Fuses (5A-30A) with Storage Case and Fuse Puller~£5.994.5★ (1,500+ ratings), sold by KANGRUI, dispatched by Amazon - includes 15A blade fuses plus a puller and storage case View on Amazon →Mini blade fusesNilight 120pc Mini Blade Fuse Assortment (5A-30A, ATM/APM) with Fuse Puller~£5.244.5★ (2,500+ ratings), sold by Amazon - includes 15A mini blade fuses View on Amazon → | ||||
N/A | Water gauge does not operate | Probe fault | Refer to dealer (check probe connections) | DIY Check / Tech Fallback |
N/A | Slow drainage from sink/shower tray | Blocked breathers in waste tank | Drop tank and clear breathers | DIY Safe |
N/A | Tip-up handbasin slow to drain | Blocked drain hole | Remove basin and clear | DIY Safe |
N/A | Unsatisfactory operation of water pump | Filter blocked | Clean filter | DIY Safe |
N/A | Pump feed does not operate (PSU control panel) | A fuse has blown | Replace with the correct-rated fuse. | DIY Safe |
Recommended partsAffiliate linksView 2 optionsHideCheck whether the blown fuse is a standard or a mini blade fuse (mini ones are roughly half the size), then choose the matching kit: This fault doesn't say which fuse rating has blown, only to replace it like-for-like. Both kits cover the common ratings (5A-30A) - match the rating printed on the blown fuse. Standard blade fusesCar Fuse Kit - 60pc Assorted Blade Fuses (5A-30A) with Storage Case and Fuse Puller~£5.994.5★ (1,500+ ratings), sold by KANGRUI, dispatched by Amazon - includes 15A blade fuses plus a puller and storage case View on Amazon →Mini blade fusesNilight 120pc Mini Blade Fuse Assortment (5A-30A, ATM/APM) with Fuse Puller~£5.244.5★ (2,500+ ratings), sold by Amazon - includes 15A mini blade fuses View on Amazon → | ||||
N/A | Pump feed does not operate (PSU control panel) | Pump switched off | Press the tap-symbol pump button on the control panel to switch it back on. | DIY Safe |
Frequently Asked Questions
Q: How do I winterise the water system before storing the vehicle for winter?
Open the drain valve next to the water heater, and leave the fresh and waste water tank drain taps open too. Open every internal tap, then run the pump until it stops delivering anything. Go for a short spin with those drain taps still open - it helps shift the last of the water out of the tanks and pipework. Pull the sink plugs so the system can breathe, give the waste tank a thorough flush to shift any debris, finish with a flush of mild disinfectant, and leave the drain tap open.
Auto-SleepersBlinds & Flyscreens (Topaz, 2016 Model Year)
Blind / Window Covering0100 FAQs
Blinds & Flyscreens (Topaz, 2016 Model Year)
Blind / Window CoveringMaster Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Concertina blind or flyscreen has become stiff and difficult to operate | The mechanism has dried out or picked up dust/grit over time - these units need only light, occasional lubrication. | Apply a light lubricant to the mechanism. Avoid cleaning solvents or aerosols on the blind material itself, as it's a paper-type fabric that these can damage. If the problem persists, contact your Auto-Sleepers dealer. | DIY Check / Tech Fallback |
