Elddis Heating

Check there's gas in the bottle with no blockage in the line, and use Propane instead of Butane once temperatures drop below +5°C. With that done, cycle the Master Switch off and back on, then tap OK on the panel to clear the fault. If the gas supply issue can't be sorted right away, switch to an electric heating mode for now. Still showing a fault after that? Contact Whale Support on their number, +44 (0)845 217 2933.

Make sure nothing is restricting the air ducts or vents, allow the heater roughly 5-10 minutes to cool, then clear the lockout with a single press of the Space Heater's own Reset Button followed by the iVan Control Panel's OK button. Contact Whale Support at +44 (0)845 217 2933 if the fault persists.

Check the battery's voltage, and if that's fine, check the wiring linking the Space Heater to battery along with the alternator or external charger. Cycle the Master Switch off and on to clear the fault, and if it doesn't clear, contact Whale Support at +44 (0)845 217 2933.

Make sure neither the combustion-air inlet flue nor the exhaust flue is blocked, then cycle the Master Switch off and back on to clear the fault. If the fault stays, contact Whale Support at +44 (0)845 217 2933.

Cycle the Master Switch off and back on to clear the lockout. If the fault remains, contact Whale Support at +44 (0)845 217 2933.

The Space Heater's own red Reset Button clears the lockout - it will reset to Off, so you'll need to reselect your preferred setting afterwards. If the fault won't clear, contact Whale Support at +44 (0)845 217 2933.

Check there's gas in the bottle with no blockage in the line, and use Propane instead of Butane once temperatures drop below +5°C. With that done, hold the Water Heater's own Reset Button for a second, then tap OK on the panel to clear the fault. If the gas supply issue can't be sorted right away, switch to an electric heating mode for now. Still showing a fault after that? Contact Whale Support on their number, +44 (0)845 217 2933. Note: the source handbook's own printed Solution text for this fault is about checking battery voltage, not gas supply - even though both the fault name and its own on-screen fault-finding display ('Water Heater Ignition Fault (1) - Check Gas Supply') clearly identify it as a gas/ignition issue. This looks like a copy-paste error in Elddis's own document; the genuine voltage-fault solution (and its own correctly-matching on-screen display) already appears correctly under 'Voltage Supply fault (4)' below.

Open a hot tap and run the pump until water flows smoothly, allow the heater around 10 minutes to cool, then clear the fault using the Water Heater's own front-mounted Reset Button followed by the iVan Control Panel's OK button. Contact Whale Support at +44 (0)845 217 2933 if the fault persists.

Check the battery's voltage, and if it's within range, inspect the wiring linking the Water Heater to battery plus the alternator or external charger. Clear the lockout by cycling the Master Switch and confirming via the iVan Control Panel's OK button; contact Whale Support at +44 (0)845 217 2933 if it won't clear.

Look at the flue on the outside of the vehicle and remove whatever's blocking it, then clear the fault with the Water Heater's own top-mounted Reset Button followed by the iVan Control Panel's OK button. Contact Whale Support at +44 (0)845 217 2933 if the fault remains.

A single press of the Water Heater's own front-mounted Reset Button, followed by the iVan Control Panel's OK button, clears the lockout. Contact Whale Support at +44 (0)845 217 2933 if the fault remains.

The Water Heater's own red Reset Button clears the lockout with a single press, though it resets to Off afterwards so you'll need to reselect the setting you want. Contact Whale Support at +44 (0)845 217 2933 if the fault won't clear.