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Hobby • Vantana ONTOUR • K60 FT • 2020
Complete guide — 14 diagnostic faults and 10 FAQs across 6 categories, assembled from every category document and cross-referenced part covering this exact edition.
HobbyControl Panel & Connectivity (Vans, 2020 Model Year)
Control Panel (General)1000 FAQs
Control Panel & Connectivity (Vans, 2020 Model Year)
Control Panel (General)Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | TFT control panel shows a Bluetooth pairing failure message | — | Check the Bluetooth settings on your mobile device again, then retry the connection. | DIY Safe |
HobbyCooking Equipment (Vans, 2020 Model Year)
Hob / Cooker1000 FAQs
Cooking Equipment (Vans, 2020 Model Year)
Hob / CookerMaster Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Gas cooker burner fails to ignite | — | Use the main switch on the Control Panel to turn on the 12V power supply. Lift up the glass cover. Turn the adjusting knob of the burner you wish to use to the ignition position (large flame), press it and hold it pressed. Use the igniter to ignite the flame. Continue to press the rotary switch for a further 5-10 seconds to ensure that the automatic flame guard takes effect. Release the rotary switch and turn to the desired setting (large or small flame). If ignition was unsuccessful, repeat the procedure. | DIY Safe |
TrumaDuoControl CS
Gas Regulator / Supply7025 FAQs
DuoControl CS
Gas Regulator / SupplyTechnical Specifications
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
Gas supply issues / Reduced or interrupted gas flow | Possible empty cylinder, closed valve, triggered crash sensor, incorrect switchover setting, or regulator icing. | — | Check there's gas in the cylinder and its valve is open, check the hose-rupture protection and the changeover settings, see whether the crash sensor has tripped, and make sure the appliances' quick-acting shut-off valves are open. | DIY Safe |
Crash sensor triggered (yellow button protruding) | Strong vibrations or an impact caused the crash sensor to trip and interrupt the gas flow. | — | Using the T20 Torx pin on the screw aid, push the yellow reset button into the housing, turn it gently clockwise and hold it there for 10 seconds until it locks in. | DIY Safe |
Regulator icing at temperatures around 0 °C | Moisture or low temperatures have caused the regulator to freeze up, reducing or stopping gas supply. | — | Consider installing the optional Truma EisEx regulator heater for a trouble-free gas supply in low temperatures. | DIY Safe |
Gas odor or leak detected | Possible leak in the gas installation or cylinders. | — | Do not ignite any sources of electricity or flames. Close cylinder valves immediately, have the system repaired by a specialist technician, and do not reopen cylinder valves until repaired. | Professional Intervention Required |
Crash sensor in 'not ready for operation' position | Crash sensor has tripped or was manually set to non-operational. | — | Firmly press the yellow reset button, turn it slightly clockwise, and hold for 10 seconds until it stays in the 'ready for operation' position. | DIY Safe |
State indicator shows red | Gas is being drawn from the reserve (right) cylinder because the service cylinder pressure has dropped below 0.5 bar. | — | Check the connection to the left cylinder and verify its gas level; replace or refill the empty cylinder. | DIY Safe |
Gas odor / Leaks | Possible leak in the gas installation. | — | Do not switch on electrical devices or ignition sources. Close gas cylinder valves immediately, do not open valves in the meantime, and have the gas system repaired by experts. | Professional Intervention Required |
Crash sensor tripped / Out of operation | The crash sensor has triggered due to an impact/deceleration or is in the 'out of operation' position. | — | Press the yellow reset button firmly, turn it slightly clockwise, hold for 10 seconds, and ensure it remains in the 'ready' position (use Torx T20 on the auxiliary mounting tool if necessary). | DIY Safe |
Status indicator red (left bottle selected) | Pressure in the operating bottle dropped below 0.5 bar, or gas is being drawn from the right (reserve) bottle. | — | Check the connection to the left bottle and its fill level. | DIY Safe |
Frequently Asked Questions
Q: Can I operate my heating system while driving?
Yes. Its built-in crash sensor meets UN-ECE regulation 122 and shuts the gas off automatically in an accident, so you can legally run a gas heater on the move anywhere in Europe (subject to national rules).
Q: How do I reset the crash sensor?
Use the T20 Torx pin from the supplied screw aid to push the yellow reset button into the housing, turn it gently clockwise and hold it for 10 seconds so it stays locked in.
Q: How do I know if the operating gas cylinder is empty?
The switchover system indicates cylinder status via red and green windows referring to the operating cylinder. A green display means the operating cylinder is full, while a red display means it is empty and the system has switched to the reserve cylinder.
Q: What should I do if the crash sensor fails to reset?
Use the Torx T20 key located inside the screw tool to gently facilitate rotation in a clockwise direction while pressing the yellow reset button.
Q: Can the DuoControl CS be operated with only one gas cylinder?
Yes, the system can operate with a single cylinder. The unused inlet must be closed using the provided brass blind cap, and the rotary knob must be turned toward the active service bottle.
HobbyHeating (Vans, 2020 Model Year)
Heating System (Space/Water)3000 FAQs
Heating (Vans, 2020 Model Year)
Heating System (Space/Water)Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
W 42 H | Truma CP plus control panel displays a warning icon (heating system operating parameter out of range) | An operating parameter of the heating system has reached an undefined status; the device continues to operate. | Select the warning icon using the adjusting knob/pushbutton, then press it again to read out the warning code shown (format: W for Warning, a code number, then H for Heating). Once whatever caused it has been sorted, press the knob/pushbutton once more to return to the normal setting mode. If it hasn't been sorted, use the reset button instead - the panel will stay in its warning state and keep the icon showing, though every other connected device carries on working as normal. | DIY Safe |
E 41 H | Truma CP plus control panel immediately goes to Malfunction mode and displays a malfunction error code | A genuine malfunction has occurred in the heating system (format: E = Malfunction, code number, H = Heating). | Once the underlying cause is sorted, press the adjusting knob/pushbutton and the affected device will restart on its own. If it isn't sorted, use the reset button instead - because of a short internal lag in the connected equipment this can take a few minutes, and the panel may drop back into Malfunction mode again if the fault's still there. Every other connected device keeps working throughout. | DIY Safe |
N/A | FrostControl safety/drain valve indicates a risk of sub-zero temperatures | The FrostControl valve has detected a risk of sub-zero (freezing) temperatures. | The valve automatically drains the boiler's contents via the drain outlet - no action needed unless you want to prevent the automatic drain, e.g. by keeping the installation area heated. | DIY Safe |
HobbyToilets & Sanitation (Vans, 2020 Model Year)
Toilet0001 FAQ
Toilets & Sanitation (Vans, 2020 Model Year)
ToiletFrequently Asked Questions
Q: How do I prepare the toilet cassette for use?
Open the Thetford door and lift the holding bar to take the waste tank out, slide it clear while keeping it level, tip it, and pull it free. Stand it upright, turn the drain nozzle to face upward, add the right amount of toilet fluid, then top up with water to cover the base. Turn the nozzle back to face its starting position before refitting the tank.
HobbyWater System (Vans, 2020 Model Year)
Water System Component0004 FAQs
Water System (Vans, 2020 Model Year)
Water System ComponentFrequently Asked Questions
Q: How do I fill the fresh water tank?
Get the vehicle sitting level, then shut every water tap, switch on the main switch at the control panel, and close the boiler's FrostControl outlet valve. Unlock the filler cap (turning it anticlockwise) and fill up through the fresh water filler neck. Run every tap on hot until the flow's free of bubbles - that's what fills the boiler too - then do the same on cold until that runs clear of bubbles as well, and finish by shutting the taps and the filler neck.
Q: How do I empty the fresh water tank?
Find the outlet valve tucked away in the back, through a furniture opening, sitting right on the tank itself, and turn its rotating wheel anticlockwise to open it.
Q: How do I empty the waste water tank?
The opening sits on the left-hand side underneath the van - turn it to open and let the waste water drain off, then turn it back to shut once it's empty.
Q: Does the waste water tank have frost protection?
It's built into the chassis and insulated; on some models, switching the heating on at the control panel also directs warm air to it to stop it freezing lightly. In harder frost, add a little antifreeze (even ordinary table salt) or empty it completely if the van won't be used.