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Auto-Sleepers • Sussex Duo • 2009
Complete guide — 113 diagnostic faults and 17 FAQs across 10 categories, assembled from every category document and cross-referenced part covering this exact edition.
Auto-SleepersCameras & Multimedia (Sussex Duo, 2009 Model Year)
Reversing Camera / Camera System0001 FAQ
Cameras & Multimedia (Sussex Duo, 2009 Model Year)
Reversing Camera / Camera SystemFrequently Asked Questions
Q: How does the reversing camera work?
Fitted next to the high-mounted rear stop lamp, this wide-angle colour camera feeds a monitor that clips over your existing interior mirror, switching on by itself the second you select reverse. Keep anything hard away from the LCD screen to avoid scratching it.
Auto-SleepersChassis & Running Gear (Sussex Duo, 2009 Model Year)
Chassis / Towing Control2001 FAQ
Chassis & Running Gear (Sussex Duo, 2009 Model Year)
Chassis / Towing ControlMaster Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | The power-operated rear step is still out when the ignition gets switched on. | — | A buzzer behind the dashboard sounds the moment the ignition's switched on, and keeps going until the step's been fully retracted. | DIY Safe |
N/A | Dirt and frost preventing the electric step from operating properly | Accumulation of dirt or frost in moving parts | Clean or defrost the moving parts. | DIY Safe |
Frequently Asked Questions
Q: How does the electric rear step work?
This side step runs itself - leave it extended and a buzzer under the dashboard will sound as soon as the ignition's on, retracting the step automatically. Keep the moving parts clean and ice-free, since dirt or frost can stop it working properly.
Auto-SleepersCooking Equipment (Sussex Duo, 2009 Model Year)
Cooking2020 FAQs
Cooking Equipment (Sussex Duo, 2009 Model Year)
CookingMaster Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Cooker Hotplate not heating up at isolator | No power | Confirm the 230V supply is switched on, check the trip switch, and check the 10-amp MCB is set to on. | DIY Safe |
N/A | Cooker ignition not operating | Fuse 3 blown | Track down the fault and fit a replacement fuse of the identical rating. | DIY Safe |
Recommended partsAffiliate linksView 2 optionsHideCheck whether the blown fuse is a standard or a mini blade fuse (mini ones are roughly half the size), then choose the matching kit: This fault doesn't say which fuse rating has blown, only to replace it like-for-like. Both kits cover the common ratings (5A-30A) - match the rating printed on the blown fuse. Standard blade fusesCar Fuse Kit - 60pc Assorted Blade Fuses (5A-30A) with Storage Case and Fuse Puller~£5.994.5★ (1,500+ ratings), sold by KANGRUI, dispatched by Amazon - includes 15A blade fuses plus a puller and storage case View on Amazon →Mini blade fusesNilight 120pc Mini Blade Fuse Assortment (5A-30A, ATM/APM) with Fuse Puller~£5.244.5★ (2,500+ ratings), sold by Amazon - includes 15A mini blade fuses View on Amazon → | ||||
N/A | Cooker ignition not operating | Spark unit fault | Refer to dealer | Professional Intervention Required |
N/A | Cooker ignition not operating | Fault on cooker unit | Refer to dealer | Professional Intervention Required |
Auto-SleepersElectrical System (Sussex Duo, 2009 Model Year)
Electrical31360 FAQs
Electrical System (Sussex Duo, 2009 Model Year)
ElectricalMaster Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Habitation 12V does not operate | Main 50A fuse blown | Check/Replace | DIY Safe |
N/A | Habitation 12V does not operate | Battery discharged | Recharge | DIY Safe |
N/A | Habitation 12V does not operate | The control panel's power switch is set to off. | Switch to on | DIY Safe |
N/A | Habitation 12V does not operate | Vehicle ignition 'on' | Switch 'off' ignition | DIY Safe |
N/A | Habitation battery not charging | Main 50A fuse blown | Check/Replace | DIY Safe |
N/A | Habitation battery not charging | Relay fault | Refer to dealer | Professional Intervention Required |
N/A | Habitation battery not charging | Contacts dirty/loose on battery terminals | Clean and check for tightness | DIY Safe |
N/A | Habitation battery not charging | Poor earthing | Check earthing to chassis point | DIY Safe |
N/A | Battery does not hold its charge | Failed battery | Check cells with hydrometer, change electrolyte if necessary | Professional Intervention Required |
N/A | Battery does not hold its charge | Current being drawn when not in use | Check all appliances are off | DIY Safe |
N/A | Battery discharges over a short time with appliances operating | Poor battery cell condition | Check cells with hydrometer | DIY Safe |
N/A | Battery discharges over a short time with appliances operating | Failed battery | Change battery | DIY Safe |
N/A | Battery discharges over a short time with appliances operating | Battery not fully charged | Fully recharge battery | DIY Safe |
N/A | One or more 12V appliances have no power reaching them. | Circuit fuse blown | Track down the fault and fit a replacement fuse of the identical rating. | DIY Safe |
Recommended partsAffiliate linksView 2 optionsHideCheck whether the blown fuse is a standard or a mini blade fuse (mini ones are roughly half the size), then choose the matching kit: This fault doesn't say which fuse rating has blown, only to replace it like-for-like. Both kits cover the common ratings (5A-30A) - match the rating printed on the blown fuse. Standard blade fusesCar Fuse Kit - 60pc Assorted Blade Fuses (5A-30A) with Storage Case and Fuse Puller~£5.994.5★ (1,500+ ratings), sold by KANGRUI, dispatched by Amazon - includes 15A blade fuses plus a puller and storage case View on Amazon →Mini blade fusesNilight 120pc Mini Blade Fuse Assortment (5A-30A, ATM/APM) with Fuse Puller~£5.244.5★ (2,500+ ratings), sold by Amazon - includes 15A mini blade fuses View on Amazon → | ||||
N/A | No power on 12V socket outlet | Fuse 7 blown | Track down the fault and fit a replacement fuse of the identical rating. | DIY Safe |
Recommended partsAffiliate linksView 2 optionsHideCheck whether the blown fuse is a standard or a mini blade fuse (mini ones are roughly half the size), then choose the matching kit: This fault doesn't say which fuse rating has blown, only to replace it like-for-like. Both kits cover the common ratings (5A-30A) - match the rating printed on the blown fuse. Standard blade fusesCar Fuse Kit - 60pc Assorted Blade Fuses (5A-30A) with Storage Case and Fuse Puller~£5.994.5★ (1,500+ ratings), sold by KANGRUI, dispatched by Amazon - includes 15A blade fuses plus a puller and storage case View on Amazon →Mini blade fusesNilight 120pc Mini Blade Fuse Assortment (5A-30A, ATM/APM) with Fuse Puller~£5.244.5★ (2,500+ ratings), sold by Amazon - includes 15A mini blade fuses View on Amazon → | ||||
N/A | No power on 12V socket outlet | 12V plug incorrectly connected/wired | Check plug | DIY Safe |
N/A | 230V system inoperative | No site power | Check site supply | DIY Safe |
N/A | 230V system inoperative | RCD/MCB switches tripped out | Reset circuit breakers | DIY Safe |
N/A | RCD/MCB keeps tripping out | Fault on 230V supply | Check supply including polarity | DIY Safe |
N/A | RCD/MCB keeps tripping out | Faulty appliance | Switch every appliance off, reset the circuit breakers, then switch appliances back on one at a time until the fault reappears - that identifies and isolates the faulty one. | DIY Safe |
N/A | RCD/MCB keeps tripping out | Overload on current consumption by appliance | 10A maximum available; do not use appliance | Professional Intervention Required |
N/A | Battery charger does not operate | Charger switched off | Turn the MCB isolator switch on and confirm the 6-amp MCB is set to on. | DIY Safe |
N/A | No 230V output from the EC155 PSU | The lead linking the site supply to the vehicle isn't plugged in | Check the lead is connected properly - also check the socket where it plugs into the underside of the PSU. | DIY Safe |
N/A | No 230V output from the EC155 PSU | RCD switched off | Reset the RCD. | DIY Safe |
N/A | No 230V output from the EC155 PSU | RCD not operating correctly | Check the supply polarity; if the RCD keeps failing, contact your dealer, as there's likely an equipment or wiring fault. | DIY Check / Tech Fallback |
N/A | No 230V output from the EC155 PSU | MCB switched off | Reset the MCB by switching it off (down) then back on (up); if it keeps tripping, contact your dealer, as there's likely an equipment or wiring fault. | DIY Check / Tech Fallback |
N/A | No 230V output from the EC155 PSU | No or deficient supply from the site | Contact the site warden for assistance. | Professional Intervention Required |
N/A | No 230V output from the EC155 PSU | Some other fault | Contact your dealer. | Professional Intervention Required |
N/A | Control Panel has no display | — | Check the batteries, switch the charger on at the PSU, and confirm the mains supply is connected. Check the connecting lead at both the PSU and the control panel. If that doesn't resolve it, contact your dealer. | DIY Check / Tech Fallback |
N/A | 12V power switches itself off | — | This is usually the battery-save feature stepping in to protect the vehicle and/or leisure battery, or the engine having been started (in which case equipment gets disconnected automatically to meet EMC requirements). | DIY Safe |
N/A | Control panel display is corrupt or behaves erratically | — | The control panel's own software may have crashed. Reboot it either by switching off the PSU charger and pulling fuses 9 and 10 (the two 20A fuses covering the leisure and vehicle batteries), waiting 30 seconds, then refitting them and switching the charger back on - or by removing the control panel's bezel (pull down at the bottom centre), unplugging its multi-way connector, waiting 30 seconds, then reconnecting and reassembling. | DIY Safe |
N/A | No 12 volt output from the PSU | No 230V supply | Check the 230V supply first: the hook-up lead is plugged in at both ends, the RCD and MCB are both switched on (reset either one if it has tripped), and the site's own supply is actually live. | DIY Safe |
N/A | No 12 volt output from the PSU | Charger not switched on | Turn the charger switch on - it will illuminate when active. | DIY Safe |
N/A | No 12 volt output from the PSU | Battery not connected and/or not charged | Fit a charged battery. | DIY Safe |
Recommended partAffiliate linksView partHideOnly if your leisure battery needs replacing - check the size, type and terminal layout of the one fitted now, and that your charger supports it, before ordering: Leisure batteries vary by vehicle (size, capacity and type - lead-acid, AGM, EFB or lithium). This is a widely used 100Ah EFB battery, not a documented exact match for your vehicle. Leisure battery (100Ah EFB)Yuasa L36-EFB 12V 100Ah Leisure Battery~£1384.3★ (119 ratings), sold by Amazon - established battery brand View on Amazon → | ||||
N/A | No 12 volt output from the PSU | Power switch on the control panel not switched on | Turn the power on at the control panel. | DIY Safe |
N/A | No 12 volt output from the PSU | Battery flat, or its fuse blown | Recharge the battery, check the fuses, and confirm charging voltage is actually present at the battery. | DIY Safe |
N/A | No 12 volt output from the PSU | A fuse has blown | Make sure none of the fuses have blown and each one matches the rating shown on the fuse table. | DIY Safe |
N/A | No 12 volt output from the PSU | Equipment switched off or unplugged | Check the equipment itself is switched on and properly connected to the 12V supply. | DIY Safe |
N/A | No 12 volt output from the PSU | PSU has overheated and shut down automatically | Reduce the load on the system and let the PSU cool down - it will restart on its own once it has. | DIY Safe |
N/A | No 12 volt output from the PSU | Some other fault | Contact your dealer. | Professional Intervention Required |
Auto-SleepersGas Supply System (Sussex Duo, 2009 Model Year)
Gas Regulator / Supply5040 FAQs
Gas Supply System (Sussex Duo, 2009 Model Year)
Gas Regulator / SupplyMaster Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Appliance will not light | No gas | Check isolation valve is open | DIY Safe |
N/A | Appliance will not light | Low battery (auto ignition) | Charge battery | DIY Safe |
N/A | Appliance lights but goes out immediately the FSD override is released | Flame supervision device (FSD) is not functioning correctly | Refer to dealer | Professional Intervention Required |
N/A | Odour | Gas leak | Close the gas isolation valve and don't bring the system back into use until the fault's been sorted. | Professional Intervention Required |
N/A | Yellow flame | There isn't enough primary air reaching the burner - note that a little yellow tipping on the flame is normal and not a fault. | Refer to dealer | Professional Intervention Required |
N/A | Orange flame | Dust or dirt particles in the mixing tube are being carried through the burner ports. | Reduce the level of dust in the surrounding air. | DIY Safe |
N/A | Orange flame | Burner ports partially blocked | Refer to dealer | Professional Intervention Required |
N/A | Floating flame | Lack of secondary air | Make sure every vent is clear, including the vehicle's air inlet. | DIY Safe |
N/A | Floating flame | Blocked retention ports | Make sure the retention ports aren't blocked; on an oven, also confirm the flue way isn't obstructed. | DIY Safe |
Auto-SleepersHeating (Sussex Duo, 2009 Model Year)
Heating System (Space/Water)6020 FAQs
Heating (Sussex Duo, 2009 Model Year)
Heating System (Space/Water)Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Water heater does not operate on 230V | No power | Turn the MCB isolator switch on and confirm the 6-amp MCB is set to on. | DIY Safe |
N/A | Water heater does not operate on 230V | Overtemperature trip activated | Reset thermal cut-out (refer to operating instructions) | DIY Safe |
N/A | Water Heater not operating/cuts out | Fuse 3 blown | Track down the fault and fit a replacement fuse of the identical rating. | DIY Safe |
Recommended partsAffiliate linksView 2 optionsHideCheck whether the blown fuse is a standard or a mini blade fuse (mini ones are roughly half the size), then choose the matching kit: This fault doesn't say which fuse rating has blown, only to replace it like-for-like. Both kits cover the common ratings (5A-30A) - match the rating printed on the blown fuse. Standard blade fusesCar Fuse Kit - 60pc Assorted Blade Fuses (5A-30A) with Storage Case and Fuse Puller~£5.994.5★ (1,500+ ratings), sold by KANGRUI, dispatched by Amazon - includes 15A blade fuses plus a puller and storage case View on Amazon →Mini blade fusesNilight 120pc Mini Blade Fuse Assortment (5A-30A, ATM/APM) with Fuse Puller~£5.244.5★ (2,500+ ratings), sold by Amazon - includes 15A mini blade fuses View on Amazon → | ||||
N/A | Water Heater not operating/cuts out | Low battery charge | Recharge battery | DIY Safe |
N/A | Water Heater not operating/cuts out | Unit fault | Refer to dealer | Professional Intervention Required |
N/A | No hot water (mains system) | Water heater tripped | Check and press re-set button | DIY Safe |
N/A | No hot water (gas system) | Gas module not lighting | Refer to dealer | Professional Intervention Required |
N/A | No hot water (gas system) | Igniter not working | Check 12V switched on | DIY Safe |
TrumaCP E Classic
Heating System (Space/Water)11140 FAQs
CP E Classic
Heating System (Space/Water)Technical Specifications
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | None of the LEDs light up, even with the appliance switched on and getting its operating voltage | The automatic restart lock has kicked in, e.g. following a power cut | Clear the fault by switching off, leaving it 5 seconds, then switching back on. | DIY Safe |
N/A | Nothing lights up when it's switched on | No operating voltage or appliance/vehicle fuse defective | Check the 12V battery voltage and charge if needed, check every electrical plug connection, and check/replace the appliance's or vehicle's fuse. | DIY Safe |
N/A | The green LED lights up once switched on, but the heater doesn't run | The control panel's temperature setting is below the current room temperature. | Turn the temperature setting up at the control panel. | DIY Safe |
Yellow LED flashes 1 x | Heater continues operating with risk of low voltage | Battery voltage has dropped below 10.4V (gas heater) or 11.5V (diesel heater) | Charge battery. For diesel heater, use electrical power from battery sparingly. | DIY Safe |
Yellow LED flashes 2 x | Heater not functioning due to low voltage or overvoltage | Battery voltage has dropped below 10.0V/10.2V, or risen above 16.4V (overvoltage) | Charge the battery, or fit a new one if it's old. For overvoltage, check the battery voltage itself along with whatever's supplying it (e.g. the charger). | DIY Safe |
Yellow LED flashes 3 x | Heater stops operating | Open window above cowl detected by window switch | Close the window. | DIY Safe |
Yellow LED flashes 4 x | The heater faults out after running for an extended period | Either it's in summer mode with an empty water container, the warm air outlets are blocked, or the circulated air intake is blocked | Switch the appliance off and let it cool, top up the boiler with water, check each outlet opening individually, and clear any blockage from the circulated air intake. | DIY Safe |
Yellow LED flashes 5 x | Heater indicates sensor fault | The room temperature sensor or its cable is faulty | Contact an authorised service agent. | Professional Intervention Required |
Yellow LED flashes 7 x | Heater indicates control panel fault | The control panel or its cable is faulty | Contact an authorised service agent. | Professional Intervention Required |
Yellow LED flashes 8 x | Heater indicates short circuit in FrostControl | The FrostControl heating element has short-circuited | Unplug the heating element from the electronic control unit and have a specialist fit a replacement. | DIY Check / Tech Fallback |
Yellow LED flashes 9 x | The heater cuts out roughly 30 seconds after switching on | Could be a closed gas cylinder/quick-acting valve, an empty gas cylinder, an iced-up gas pressure regulator, or gas with too high a butane content | Open the gas supply valves, swap in a fresh cylinder, fit an EisEx regulator, or switch to propane. | DIY Safe |
Red LED flashes between 1 and 8 times | Heater fault | Heater electronics fault | Determine the flashing code and contact an authorised service agent. | Professional Intervention Required |
N/A | The green LED stays lit after the heater is switched off | This is the after-run cycle, bringing the appliance's temperature down | Nothing's wrong - the after-run cycle switches off by itself within 5 minutes at most. | DIY Safe |
N/A | Room heating doesn't respond straight away to an adjustment | This is the after-run cycle, bringing the appliance's temperature down | Nothing's wrong - the after-run cycle switches off by itself within 5 minutes at most. | DIY Safe |
N/A | Both the green and red LEDs light up once switched on | Faulty electronics | Contact an authorised service agent. | Professional Intervention Required |
Red LED flashes 6 x | Diesel heater fails to start | There isn't enough fuel - the tank wasn't filled enough, has run dry, and/or the vehicle is parked on a slope | Refill the tank, then bleed the fuel line as covered in the initial start-up instructions. | DIY Safe |
TrumaUltraheat electric additional heater
Space Heater Accessory / Booster3105 FAQs
Ultraheat electric additional heater
Space Heater Accessory / BoosterTechnical Specifications
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
Even with Ultraheat switched on, the control panel's green LED stays dark | No 230 V~ power supply available to the unit. | — | Check 230 V~ power supply: verify if other 230 V~ appliances work in the vehicle, check if the line power cable is connected, check if the campsite fuse/circuit breaker has tripped, check if the vehicle residual current circuit-breaker (FI) or distribution board fuses have tripped. | DIY Safe |
Unusual noises or smells | Potential obstruction, dust accumulation, or overheating condition. | — | Turn off the gas supply, the heater and Ultraheat, and have a qualified expert check the system. | DIY Check / Tech Fallback |
Even with Ultraheat switched on, the control panel's green LED stays unlit. | No 230V power supply is available or reaching the device. | — | Check the 230V power supply: verify if other 230V appliances in the vehicle work, ensure the line power cable is connected, check if the campsite fuse box has tripped, and inspect the vehicle's internal 230V distribution board fuses and residual current circuit-breaker (RCCB). | DIY Safe |
N/A | Damage from improper cable routing or fan operation | Cables routed too close to hot parts, or the fan run without the proper warm-air ducts directing hot air onto the control unit. | Route cables away from hot parts and ensure the correct warm-air ducts are fitted before running the fan. | DIY Safe |
Frequently Asked Questions
Q: Can I use Ultraheat with older Truma S heaters like the Trumatic S 3002?
No - Ultraheat can't be used with any S-heater built before 04/2012, nor with the Trumatic S 3002, S 3002 P, S 5002, S 2200, S 55 T, or S 3002 K / S 5002 K.
Q: What fan setting should be used during electrical mode?
On electrical mode, run the fan at level 3 or above (manual or automatic) to spread warm air through the vehicle quickly and evenly.
Q: Can the Ultraheat be operated separately outside of a Truma S-heater?
No - Ultraheat (the electric additional heater) is only approved for fitting and running inside a compatible S-heater, never on its own or outside a vehicle.
Q: What power settings are available on the Ultraheat?
The additional heater features three operating power levels: 500 Watts, 1000 Watts, and 2000 Watts.
Q: Can the S-heater run on gas and the electric Ultraheat together?
Yes - the S-heater can run on gas while the electric additional heater runs too, though the additional heater may cut out on its own to guard against overheating.
Auto-SleepersLighting (Sussex Duo, 2009 Model Year)
Lighting2000 FAQs
Lighting (Sussex Duo, 2009 Model Year)
LightingMaster Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Lights dull/only one tube illuminating | Low battery charge | Check battery | DIY Safe |
N/A | Lights dull/only one tube illuminating | Faulty light unit/tube | Replace/Check | DIY Safe |
Auto-SleepersRefrigeration & Cooling (Sussex Duo, 2009 Model Year)
Fridge / Freezer3061 FAQ
Refrigeration & Cooling (Sussex Duo, 2009 Model Year)
Fridge / FreezerMaster Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Refrigerator does not operate on 230V | Switch on refrigerator thermostat dial not 'on' | Check position of thermostat dial | DIY Safe |
N/A | Refrigerator does not operate on 230V | Element fault | Refer to dealer | Professional Intervention Required |
N/A | Fridge gas ignition not operating | Fuse 3 blown | Track down the fault and fit a replacement fuse of the identical rating. | DIY Safe |
Recommended partsAffiliate linksView 2 optionsHideCheck whether the blown fuse is a standard or a mini blade fuse (mini ones are roughly half the size), then choose the matching kit: This fault doesn't say which fuse rating has blown, only to replace it like-for-like. Both kits cover the common ratings (5A-30A) - match the rating printed on the blown fuse. Standard blade fusesCar Fuse Kit - 60pc Assorted Blade Fuses (5A-30A) with Storage Case and Fuse Puller~£5.994.5★ (1,500+ ratings), sold by KANGRUI, dispatched by Amazon - includes 15A blade fuses plus a puller and storage case View on Amazon →Mini blade fusesNilight 120pc Mini Blade Fuse Assortment (5A-30A, ATM/APM) with Fuse Puller~£5.244.5★ (2,500+ ratings), sold by Amazon - includes 15A mini blade fuses View on Amazon → | ||||
N/A | Fridge gas ignition not operating | Ignition control switch fault | Refer to dealer | Professional Intervention Required |
N/A | Fridge ignition switch flashes but gas does not ignite | Fault on fridge unit | Refer to dealer | Professional Intervention Required |
N/A | You can hear the ignition sparking, but the fridge switch itself doesn't flash. | Faulty fridge ignition switch | Refer to dealer | Professional Intervention Required |
N/A | Fridge does not operate on 12V when engine is running | Fuse 8 blown | Track down the fault and fit a replacement fuse of the identical rating. | DIY Safe |
Recommended partsAffiliate linksView 2 optionsHideCheck whether the blown fuse is a standard or a mini blade fuse (mini ones are roughly half the size), then choose the matching kit: This fault doesn't say which fuse rating has blown, only to replace it like-for-like. Both kits cover the common ratings (5A-30A) - match the rating printed on the blown fuse. Standard blade fusesCar Fuse Kit - 60pc Assorted Blade Fuses (5A-30A) with Storage Case and Fuse Puller~£5.994.5★ (1,500+ ratings), sold by KANGRUI, dispatched by Amazon - includes 15A blade fuses plus a puller and storage case View on Amazon →Mini blade fusesNilight 120pc Mini Blade Fuse Assortment (5A-30A, ATM/APM) with Fuse Puller~£5.244.5★ (2,500+ ratings), sold by Amazon - includes 15A mini blade fuses View on Amazon → | ||||
N/A | Fridge does not operate on 12V when engine is running | Fault on fridge relay | Refer to dealer | Professional Intervention Required |
N/A | Fridge does not operate on 12V when engine is running | Fault on fridge unit | Refer to dealer | Professional Intervention Required |
Frequently Asked Questions
Q: Does the refrigerator need a winter cover?
Below 8°C outside, fit the optional winter cover to shield it from the cold. It's also worth putting the cover on any time the vehicle is going to be off the road for an extended spell.
DometicRM7000 Series
Fridge / Freezer4008 FAQs
RM7000 Series
Fridge / FreezerTechnical Specifications
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Refrigerator does not function on gas mode | Gas bottle empty or gas tap closed | Replace gas bottle and open all gas supply isolation valves | DIY Safe |
N/A | Refrigerator does not function on 12V DC | Blown 12V fuse or battery not charged | Replace fuse or recharge/check vehicle battery and engine connection | DIY Safe |
N/A | Refrigerator does not function on 230V AC | Blown 230V fuse or external power disconnected | Replace fuse or verify external mains power supply connection; on AES-equipped units, insufficient supply voltage can make the fridge switch itself over to gas operation automatically, reverting to 230V once voltage is adequate again. | DIY Safe |
N/A | Refrigerator does not cool sufficiently | Inadequate ventilation of the unit or incorrect thermostat setting | Check the ventilation grilles aren't covered, set the thermostat higher, check the door seals properly when shut if the condenser has iced up, let warm food cool before it goes in, and if the fridge has only just been switched on, give it several hours before checking again. | DIY Safe |
Frequently Asked Questions
Q: What does the SN climate class on my Dometic RM fridge mean?
Climate class SN (which Dometic calls 'Extended Temperate') means the fridge is designed to work reliably when the air temperature is from +10°C up to +32°C (taken at the bottom vent grille, outside the vehicle).
Q: How well does an absorption fridge cool in hot weather?
In a hot summer the outside temperature often reaches about 32°C - the top of the fridge's rated range - and once it climbs higher, the temperature inside the fridge will inevitably rise. An absorption fridge needs a heat source to move its refrigerant around the cooling unit (which is why it can run on 12V, 230V or gas), so it has to get rid of the heat from its power source as well as the heat drawn out of the food compartment.
To help it in hot weather: park where the fridge vents get as much shade as possible during the day; unclip the outside vent grilles to improve airflow; and if you regularly travel somewhere hot, consider having a ventilator kit (a fan fitted behind the fridge) installed to boost the airflow - Dometic lists these among its accessories.
Q: What can replace my old Dometic RM fridge?
Dometic's 2023 'New for old - simply swap' guide covers both its absorption and compressor fridges, showing which current models replace older ones. It's available from the catalogues section of Dometic's website.
Q: My fridge won't work on mains (AC) power - what should I check?
Check the fuse in the mains supply and replace it if it has blown, and make sure the vehicle is actually plugged into a mains supply. If both are fine, the AC heating element may have failed - that needs an authorised Dometic service centre.
Q: My fridge won't work on 12V (DC) - what should I check?
Possible causes, and what to do: the vehicle's own fuse has blown - replace it (see the vehicle's handbook); the vehicle battery is flat - test it and recharge it; the ignition is off - switch it on. If the fuse in the fridge's DC cable has blown (the fuse on the relay) or the DC heating element has failed, contact an authorised Dometic service centre.
Q: My fridge won't work on gas - what should I check?
Check the gas cylinder isn't empty (change it if it is) and that the gas valve is turned on. If air has got into the gas pipe, turn the fridge off and on again, repeating this three or four times if needed; if a gas hob or cooker is fitted, switch that on, then try the fridge again if needed.
Q: Why is my fridge running on gas in automatic mode when I'm plugged into mains?
The mains voltage is too low. The fridge switches back to mains by itself once the supply voltage recovers.
Q: Why isn't my fridge getting cold enough?
Work through the likely causes: the cooling unit isn't getting enough air - make sure the outside vent grilles aren't blocked; the evaporator has iced up - check the door shuts properly and the seal is seated and undamaged, then defrost the fridge; the temperature setting is too warm - turn it to a colder setting; it's very hot outside - take the vent grille off for a while so hot air can escape faster; too much food, or too much warm food, went in at once - take some out, and let warm food cool before putting it back; the fridge was only switched on recently - give it four to five hours, then recheck the temperature.
Auto-SleepersWater System (Sussex Duo, 2009 Model Year)
Water System Component12111 FAQ
Water System (Sussex Duo, 2009 Model Year)
Water System ComponentMaster Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Water pump not operating | Switch on panel 'off' | Switch it 'on' | DIY Safe |
N/A | Water pump not operating | Pressure switch on pump not operating | Refer to dealer | Professional Intervention Required |
N/A | Water pump not operating | Fuse 4 blown | Track down the fault and fit a replacement fuse of the identical rating. | DIY Safe |
Recommended partsAffiliate linksView 2 optionsHideCheck whether the blown fuse is a standard or a mini blade fuse (mini ones are roughly half the size), then choose the matching kit: This fault doesn't say which fuse rating has blown, only to replace it like-for-like. Both kits cover the common ratings (5A-30A) - match the rating printed on the blown fuse. Standard blade fusesCar Fuse Kit - 60pc Assorted Blade Fuses (5A-30A) with Storage Case and Fuse Puller~£5.994.5★ (1,500+ ratings), sold by KANGRUI, dispatched by Amazon - includes 15A blade fuses plus a puller and storage case View on Amazon →Mini blade fusesNilight 120pc Mini Blade Fuse Assortment (5A-30A, ATM/APM) with Fuse Puller~£5.244.5★ (2,500+ ratings), sold by Amazon - includes 15A mini blade fuses View on Amazon → | ||||
N/A | Continuous running of water pump | No water | Fill tank | DIY Safe |
N/A | Continuous running of water pump | Major leak | Turn the system off straight away and check it over. | DIY Safe |
N/A | Intermittent operation of water pump | Minor leak in water system | Check push fit joints | DIY Safe |
N/A | Intermittent operation of water pump | Water pump pressure release valve reasserting itself (20 second cycle, approx.) | Nothing to do - this is simply how the pump is designed to behave. | DIY Safe |
N/A | Water pump does not operate | Fuse 4 blown | Track down the fault and fit a replacement fuse of the identical rating. | DIY Safe |
Recommended partsAffiliate linksView 2 optionsHideCheck whether the blown fuse is a standard or a mini blade fuse (mini ones are roughly half the size), then choose the matching kit: This fault doesn't say which fuse rating has blown, only to replace it like-for-like. Both kits cover the common ratings (5A-30A) - match the rating printed on the blown fuse. Standard blade fusesCar Fuse Kit - 60pc Assorted Blade Fuses (5A-30A) with Storage Case and Fuse Puller~£5.994.5★ (1,500+ ratings), sold by KANGRUI, dispatched by Amazon - includes 15A blade fuses plus a puller and storage case View on Amazon →Mini blade fusesNilight 120pc Mini Blade Fuse Assortment (5A-30A, ATM/APM) with Fuse Puller~£5.244.5★ (2,500+ ratings), sold by Amazon - includes 15A mini blade fuses View on Amazon → | ||||
N/A | Water gauge does not operate | Probe fault | Refer to dealer (check probe connections) | DIY Check / Tech Fallback |
N/A | Slow drainage from sink/shower tray | Blocked breathers in waste tank | Drop tank and clear breathers | DIY Safe |
N/A | Tip-up handbasin slow to drain | Blocked drain hole | Remove basin and clear | DIY Safe |
N/A | Unsatisfactory operation of water pump | Filter blocked | Clean filter | DIY Safe |
N/A | Pump feed does not operate (PSU control panel) | A fuse has blown | Replace with the correct-rated fuse. | DIY Safe |
Recommended partsAffiliate linksView 2 optionsHideCheck whether the blown fuse is a standard or a mini blade fuse (mini ones are roughly half the size), then choose the matching kit: This fault doesn't say which fuse rating has blown, only to replace it like-for-like. Both kits cover the common ratings (5A-30A) - match the rating printed on the blown fuse. Standard blade fusesCar Fuse Kit - 60pc Assorted Blade Fuses (5A-30A) with Storage Case and Fuse Puller~£5.994.5★ (1,500+ ratings), sold by KANGRUI, dispatched by Amazon - includes 15A blade fuses plus a puller and storage case View on Amazon →Mini blade fusesNilight 120pc Mini Blade Fuse Assortment (5A-30A, ATM/APM) with Fuse Puller~£5.244.5★ (2,500+ ratings), sold by Amazon - includes 15A mini blade fuses View on Amazon → | ||||
N/A | Pump feed does not operate (PSU control panel) | Pump switched off | Press the tap-symbol pump button on the control panel to switch it back on. | DIY Safe |
Frequently Asked Questions
Q: How do I winterise the water system before storing the vehicle for winter?
Empty the water system completely: leave both the fresh and waste tank drain taps open, along with every internal tap, and keep the pump running until nothing more comes through. If you're expecting particularly hard frost, it's also worth taking out the water filter on the pump's outlet side and clearing it of water while you're at it - a handy moment to give it a clean before next season too.
Pull the sink plugs so air can get into the system, flush the waste tank thoroughly to shift any debris, finish with a mild disinfectant flush, and leave the drain tap open.
Auto-SleepersBlinds & Flyscreens (Sussex Duo, 2009 Model Year)
Blind / Window Covering0100 FAQs
Blinds & Flyscreens (Sussex Duo, 2009 Model Year)
Blind / Window CoveringMaster Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Concertina blind or flyscreen has become stiff and difficult to operate | The mechanism has dried out or picked up dust/grit over time - these units need only light, occasional lubrication. | Apply a light lubricant to the mechanism. Avoid cleaning solvents or aerosols on the blind material itself, as it's a paper-type fabric that these can damage. If the problem persists, contact your Auto-Sleepers dealer. | DIY Check / Tech Fallback |
