Whale Onboard Tank Fill, Onboard Tank Fill + 12V, and Water Out Sockets
Official technical documentation and workshop diagnostics for Easi-Slide Exterior Utilities Sockets.
Technical Specifications
Operating Voltage12V DC (for 12V socket models)
Gas Or PressureUp to 3 bar
Dimensions CutoutRefer to socket mounting profile
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | The cover won't slide freely after it's fitted | Sealant or debris present in the guide rails | Take the cover off and check the guide rails are completely clear of sealant or debris. If that doesn't fix it, contact an authorised service agent. | DIY Check / Tech Fallback |
N/A | Socket looks twisted or crooked after fitting | Uneven tightening of the sealing screws | Slightly adjust the sealing screws. If the issue remains unresolved, contact an authorised service agent. | DIY Check / Tech Fallback |
Frequently Asked Questions
Q: Why choose Whale's Easi-Slide sockets?
Easi-Slide sockets replace the familiar flip-up lid, and the problems that come with it, with a sliding cover. Whale says they're tougher and neater on the outside of your caravan or motorhome, and the range covers mains electric, gas and water sockets.
Q: Are Easi-Slide sockets easy to fit?
Every socket is supplied with fitting instructions. If you'd rather not fit it yourself, a local caravan or motorhome workshop should be able to do it for you. The exception is the BBQ (gas) socket: a qualified gas engineer has to certify that installation, to BS EN 1949-2011.
Q: Which lid colours do Easi-Slide sockets come in?
White, grey or black.