Whale I Van Intelligent Control Panel (as fitted to Bailey caravans, 2013)
Official technical documentation and troubleshooting for the Whale I Van Intelligent Control Panel, which controls Whale Water and Space Heaters fitted as standard in several Bailey caravan ranges (2013 model year).
View official manual on manufacturer's site ↗Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|
Check gas supply | Space Heater fault screen: "Check gas supply" Possible Cause: No gas in the bottle, or a blockage in the gas line. | Make sure there is gas in the bottle and no blockage in the gas line. At temperatures below 5°C, use Propane rather than Butane. Press "Retry" once checks are complete. If the gas supply issue cannot be resolved immediately, select an electric-only heating option instead. | DIY Safe |
Operational Fault | Space Heater fault screen: "Clear / open vents, retry after 10 minutes" Possible Cause: The heater has overheated due to vents being closed or blocked (e.g. by a cushion or bag). | Remove the blockage and open any closed vents. Leave the heater for 10 minutes to cool down, then try again. | DIY Safe |
Check voltage supply | Space Heater fault screen: "Check voltage supply" Possible Cause: Battery voltage outside the 10V-15V operating range at the heater. | Ensure voltage is above 10V and below 15V at the heater — recharge the battery if needed. Check outside flues for blockages. | DIY Safe |