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Truma • Heating & Water

Truma LevelControl

Official technical documentation and workshop diagnostics for LevelControl.

View official manual on manufacturer's site ↗

Technical Specifications

Operating Voltage3V DC / 2 x 1.5 V batteries (alkaline, LR03, AAA)
Power ConsumptionOperation max. 70 mA, Quiescent current consumption 0.001 mA
Gas Or PressureLiquid gas (propane / butane)
Dimensions Cutout185 x 73 x 16 mm

Master Troubleshooting & Diagnostics Matrix

Error Code / IndicatorSymptom / MeaningPossible CauseStep-by-Step DIY FixSuggested Actions
N/A
Truma LevelControl won't pair with the Truma iNet Box.
Distance too great
Reduce the distance between the units.
DIY Safe
N/A
Truma LevelControl won't pair with the Truma iNet Box.
Truma LevelControl is shielded
Move Truma LevelControl closer to the Truma iNet Box, and fit supporting feet under the gas cylinder.
DIY Safe
N/A
Truma LevelControl won't pair with the Truma iNet Box.
The batteries are flat, or fitted the wrong way round
Fit new batteries, or reinsert them the right way round.
DIY Safe
N/A
Truma LevelControl won't pair with the Truma iNet Box.
Bluetooth button hasn't been pressed (status LED isn't flashing)
Press the Bluetooth button.
DIY Safe
N/A
Status LED (on bluetooth button) doesn't flash when Bluetooth button is pressed.
The batteries are flat, or fitted the wrong way round
Fit new batteries, or reinsert them the right way round.
DIY Safe
N/A
Truma LevelControl won't stay stuck to the gas cylinder.
Aluminium gas cylinder used
Use clamping sheet available as accessory.
DIY Safe
N/A
Truma LevelControl doesn't fit under the gas cylinder.
The gas cylinder's base isn't deep enough
Fit supporting feet under the gas cylinder.
DIY Safe
N/A
Truma LevelControl doesn't fit under the gas cylinder.
Gas cylinder not suitable
Replace gas cylinder with a suitable gas cylinder type as seen in the Truma App.
DIY Safe
N/A
Measurement uncertain
Measurement not yet completed
Wait at least five minutes, then check the measured value again.
DIY Safe
N/A
Measurement uncertain
Fill level too low
When the cylinder is under about a tenth full, the reading is shown greyed out - this is expected.
DIY Safe
N/A
Measurement uncertain
Gas cylinder damaged or dirty
Replace or clean gas cylinder.
DIY Safe
N/A
Measurement uncertain
Truma LevelControl fitted incorrectly
Fit Truma LevelControl following the installation instructions.
DIY Safe
N/A
The gas cylinder's fill level isn't updating.
Gas cylinder empty
Replace gas cylinder.
DIY Safe
N/A
The gas cylinder's fill level isn't updating.
Truma LevelControl not configured
Set up LevelControl using the Truma App.
DIY Safe
N/A
The gas cylinder's fill level isn't updating.
Poor acoustic coupling
Move the Truma LevelControl to a different spot on the base of the cylinder.
DIY Safe
N/A
The gas cylinder's fill level isn't updating.
The gas cylinder or coupling pad is dirty (e.g. rust or ice)
Clean the gas cylinder or coupling pad.
DIY Safe
N/A
The gas cylinder's fill level isn't updating.
Coupling pad damaged or missing
Contact Truma Service for replacement.
Professional Intervention Required
N/A
The gas cylinder's fill level isn't updating.
The gas cylinder is damaged or unsuitable
Replace gas cylinder.
DIY Safe
N/A
The gas cylinder's fill level isn't updating.
Truma LevelControl isn't fitted correctly on the cylinder
Install as per the instructions.
DIY Safe
N/A
The gas cylinder's fill level isn't updating.
Bluetooth button wasn't pressed after changing the gas cylinder
Briefly press the button on the Truma LevelControl itself (Bluetooth button) - this needs doing every time the gas cylinder is changed. If it wasn't pressed after the last cylinder change, set the cylinder up again using the Truma App (Status > Gas cylinders > Configuration) - this applies even when the new cylinder is the same type and size.
DIY Safe
N/A
Truma LevelControl doesn't show up in the Truma App
Truma LevelControl can't be reached
Move Truma LevelControl closer to the Truma iNet Box, or rest the gas cylinder on supporting feet. Contact an authorised service agent if this doesn't fix it.
DIY Check / Tech Fallback