Lunar TV & Antenna
(Venus, 2019 Model Year)
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | TV antenna status shows Very Poor - symptoms include no picture or sound, the TV freezing, heavy pixelation, break-up, and picture drop-out. | — | Turn the amplifier gain fully up (clockwise). Check the antenna is aligned towards the transmitter, and that its polarity (horizontal or vertical) is set correctly. Bypass the amplifier by running Short Hook-Up Test 1. | DIY Safe |
N/A | TV antenna status reads Poor - moderate pixelation and distorted sound. | — | Turn the amplifier gain fully up (clockwise). Check the antenna is aligned towards the transmitter, and that its polarity (horizontal or vertical) is set correctly. Bypass the amplifier by running Short Hook-Up Test 1. | DIY Safe |
N/A | TV antenna status reads Medium - minor pixelation, and not every channel comes through. | — | Turn the amplifier gain fully up (clockwise). Check the antenna is aligned towards the transmitter, and that its polarity (horizontal or vertical) is set correctly. Bypass the amplifier by running Short Hook-Up Test 1. | DIY Safe |
N/A | TV antenna status reads Strong - possible pixelation, picture break-up, and drop-out. | — | Turn the amplifier gain down (anti-clockwise), and rotate the antenna away from the transmitter. | DIY Safe |
N/A | TV antenna status shows Very Strong - symptoms include no picture or sound, the TV freezing, heavy pixelation, break-up, and picture drop-out. | — | Rotate the antenna away from the transmitter, switch the amplifier off, and turn its gain control fully up (clockwise). | DIY Safe |
N/A | Status TV antenna amplifier LED does not light | No power to the unit or incorrect polarity | First confirm the unit's actually getting power, then check the polarity is correct. If neither resolves it, contact the manufacturer. | DIY Check / Tech Fallback |
Frequently Asked Questions
Q: How do I operate and tune the Status TV antenna system?
Undo the mast's locking collar and lift the antenna up. Work out whether local broadcasts are vertical or horizontal, and orient the antenna to suit. Turn the amplifier on (its LED will light) and wind the gain fully anti-clockwise down to MIN. Slowly rotate the antenna: red means a poor signal, yellow means it's improving, green means you've found it.
No green anywhere? Turn the gain up and sweep round the full 360 degrees again. Once you've located the transmitter, turn gain up to MAX, switch the television on, and tune it in.