Refrigerator door won't close properly

Possible cause: The handle on the door's opening side has jammed.. The door's held shut by a pair of locking pins - if they get knocked out of position, twisted, or jammed, the door can actually come away from the fridge altogether, and putting that right needs the appliance manufacturer's own instructions. More often, though, a door that won't close just has its handle (on the open side) caught - follow the manufacturer's instructions to free the handle.

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Hobby • Refrigeration & Cooling

Covers: Maxia T, Ontour A, Ontour C

+2 more

Ontour T, Prestige T

Ontour C models: C 680 GE, C 700 GQ, C 680 GE "F"

Ontour T models: T 710 GE, T 700 FH "L", T 700 FH, T 700 F

Ontour A models: A 720 GFM

Prestige T models: T 710 GE

Maxia T models: T 710 GE, T 740 WE, T 740 WF

Hobby Refrigeration & Cooling

(Motorhomes, 2026 Model Year)

View official manual on manufacturer's site ↗

Master Troubleshooting & Diagnostics Matrix

Error Code / Indicator	Symptom / Meaning	Possible Cause	Step-by-Step DIY Fix	Suggested Actions
`N/A`	Refrigerator door won't close properly	The handle on the door's opening side has jammed.	The door's held shut by a pair of locking pins - if they get knocked out of position, twisted, or jammed, the door can actually come away from the fridge altogether, and putting that right needs the appliance manufacturer's own instructions. More often, though, a door that won't close just has its handle (on the open side) caught - follow the manufacturer's instructions to free the handle.	DIY Safe

Frequently Asked Questions

Q: How do I unlock the child lock on the Dometic compressor refrigerator TFT display?

Give the rotary control three quick presses within about 1.5 seconds to unlock it.