Hobby • Control Panel & Connectivity
Covers: Ontour Van, Ontour Van Tumbo Edition, Prestige Van
+1 morePrestige Van First Edition
Ontour Van models: 600 FT, 640 ET
Ontour Van Tumbo Edition models: 600 FT, 640 ET
Prestige Van models: 640 ET
Prestige Van First Edition models: 640 ET

Hobby Control Panel & Connectivity

(Vans, 2026 Model Year)

View official manual on manufacturer's site ↗

Master Troubleshooting & Diagnostics Matrix

Error Code / IndicatorSymptom / MeaningPossible CauseStep-by-Step DIY FixSuggested Actions
N/A
Can't find the HobbyConnect app in your device's app store
—
Double-check your device's settings, and make sure you've typed HobbyConnect as a single word rather than two - also check the store's country/region setting.
DIY Safe
N/A
App shows a connection to the vehicle, but on-board components don't respond to commands sent via HobbyConnect
—
Check the power supply and try briefly disconnecting it; if that doesn't help, get in touch with your dealer.
DIY Check / Tech Fallback
N/A
Bluetooth connection does not work (HobbyConnect)
Either you're too far from the vehicle for a stable signal, or Bluetooth isn't switched on on your device.
Make sure Bluetooth is switched on in your mobile device's own settings, and move closer to the vehicle if the signal seems weak.
DIY Safe