Capiro models: 462, 550, 554, 574
Elddis TV & Antenna
(Capiro, 2018 Model Year)
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | No or poor TV/DTV reception | The aerial/radio fuse may have blown | Check the 5 amp fuse marked 'radio' in the PDU is intact and in working order. | DIY Safe |
N/A | No or poor TV/DTV reception | The TV itself may not be tuning in correctly | First verify the TV receives the normal number of channels when used at home - if it can't, get the TV itself looked at before blaming the caravan's aerial setup. | DIY Safe |
N/A | No or poor TV/DTV reception | A poor-quality or unsuitable coax lead | Use a good-quality coax lead rated for digital reception between the aerial socket and the TV - cheap, mass-produced leads are a common cause of reception problems. | DIY Safe |
N/A | No or poor TV/DTV reception | Weak signal strength at the vehicle's location | Check the digital TV signal strength for the site's postcode at digitaluk.co.uk - it should be Good to Very Good; also check for any reported transmitter repair/upgrade work in the area. | DIY Safe |
N/A | No or poor TV/DTV reception | Physical obstructions blocking the signal | Confirm the vehicle is in an open space, clear of obstructions such as a lean-to/canopy, trees, buildings, hills, large vehicles, or being parked in a valley. | DIY Safe |
N/A | No or poor TV/DTV reception, and the checklist above hasn't resolved it | An unresolved fault beyond routine checks | Contact the local retailer or an approved workshop. | Professional Intervention Required |