Dometic • Refrigerators

Dometic NRXD0050, NRXD0060

(C/S)

Official technical documentation and workshop diagnostics for NRX.

Technical Specifications

Operating Voltage12V / 24V DC
Dimensions Cutout525 x 380 x 510 mm (NRXD0050), 525 x 448 x 537 mm (NRXD0060)

Master Troubleshooting & Diagnostics Matrix

Error Code / IndicatorSymptom / MeaningPossible CauseStep-by-Step DIY FixSuggested Actions
N/A
The refrigerator does not work.
The DC cable's fuse has blown.
Replace the fuse.
DIY Safe
N/A
The refrigerator does not work.
The vehicle fuse has blown.
Replace the vehicle's fuse - check your vehicle's own manual for the right one.
DIY Safe
N/A
The refrigerator does not work.
The vehicle battery is discharged.
Check the battery and recharge it.
DIY Safe
N/A
The refrigerator does not work.
The ignition isn't switched on.
Switch on the ignition.
DIY Safe
N/A
The refrigerator does not work.
The temperature at the compressor is too low (< 0 °C).
Close/cover all external ventilation grilles completely with insulation material.
DIY Safe
N/A
The refrigerator does not work.
The refrigerator switches off automatically if the voltage is insufficient. (End-of-discharge voltage: 10.4 V)
Put some load on the battery - the fridge restarts automatically (cut-in voltage: 11.7V).
DIY Safe
N/A
Poor cooling and rising interior temperature, with the compressor running non-stop.
There's not enough ventilation around the cooling unit.
Check the ventilation grille isn't blocked, and consider moving the fridge somewhere else.
DIY Safe
N/A
Poor cooling and rising interior temperature, with the compressor running non-stop.
The interior walls have iced up.
Check the door closes properly, confirm the seal fits correctly and isn't damaged, and defrost the fridge.
DIY Safe
N/A
Poor cooling and rising interior temperature, with the compressor running non-stop.
The temperature's set too high.
Set a lower temperature.
DIY Safe
N/A
Poor cooling, and the interior temperature's rising.
The ambient temperature's too high.
Take the ventilation grille off for a while so warm air can escape faster.
DIY Safe
N/A
Poor cooling, and the interior temperature's rising.
Too much food went in at once.
Remove some of the food.
DIY Safe
N/A
Poor cooling, and the interior temperature's rising.
Too much warm food went in at once.
Take the warm food out and let it cool before putting it back in.
DIY Safe
N/A
Poor cooling, and the interior temperature's rising.
The refrigerator has not been operating for very long.
Check the temperature again after 4-5 hours.
DIY Safe
N/A
Poor cooling, and the interior temperature's rising.
The condenser is dirty.
Clean the condenser.
DIY Safe
N/A
Poor cooling, and the interior temperature's rising.
The fan is defective.
Contact an authorised service agent.
Professional Intervention Required
N/A
Poor cooling and rising interior temperature, with the compressor barely running.
The battery capacity is exhausted.
Charge the battery.
DIY Safe
N/A
Poor cooling and rising interior temperature, with the compressor barely running.
There's a break in the connection to the battery electronics.
Establish a connection.
DIY Safe
N/A
Poor cooling and rising interior temperature, with the compressor barely running.
The main switch (if fitted) has failed.
Replace the main switch.
DIY Safe
N/A
Poor cooling and rising interior temperature, with the compressor barely running.
The additional supply-line fuse (if fitted) has blown.
Replace the supply line fuse.
DIY Safe
N/A
Poor cooling and rising interior temperature - the compressor isn't running (battery-connected).
The battery voltage's too low.
Charge the battery.
DIY Safe
N/A
Poor cooling and rising interior temperature - the compressor isn't running (battery-connected).
The battery capacity too low.
Replace the battery.
DIY Safe
N/A
Poor cooling and rising interior temperature - the compressor isn't running (battery-connected).
The cables are loose, or the contact's poor (corrosion).
Establish a connection.
DIY Safe
N/A
Poor cooling and rising interior temperature - the compressor isn't running (battery-connected).
The cable's cross-section is too small.
Replace the cable.
DIY Safe
N/A
Poor cooling and rising interior temperature - the compressor isn't running (battery-connected).
The compressor is defective.
Contact an authorised service agent.
Professional Intervention Required
N/A
Poor cooling and rising interior temperature - the compressor isn't running (AC-connected).
The connection supply line is interrupted.
Establish a connection.
DIY Safe
N/A
Poor cooling and rising interior temperature - the compressor isn't running (AC-connected).
The main switch (if fitted) has failed.
Replace the main switch.
DIY Safe
N/A
Poor cooling and rising interior temperature - the compressor isn't running (AC-connected).
The additional supply-line fuse (if fitted) has blown.
Replace the supply line fuse.
DIY Safe
N/A
Poor cooling and rising interior temperature - the compressor isn't running (AC-connected).
The compressor is defective.
Contact an authorised service agent.
Professional Intervention Required
N/A
Unusual noises.
Part of the refrigerant circuit can't move freely (it's touching the wall).
Carefully bend the component clear of whatever it's touching.
DIY Safe
N/A
Unusual noises.
Something has got wedged behind the cooling unit.
Remove the foreign object.
DIY Safe
N/A
Unusual noises.
Fan noise.
Contact an authorised service agent.
Professional Intervention Required
N/A
The drawer opens on its own while moving (e.g. driving).
The door latch isn't positioned correctly.
Adjust the door latch position.
DIY Safe
N/A
The drawer does not close properly.
The door latch isn't positioned correctly.
Adjust the door latch position.
DIY Safe
N/A
The drawer does not close properly.
The door latch's been adjusted, but the drawer still isn't latching properly.
Ensure that the drawer is properly latched and secured when closing.
DIY Safe
2 flashes
Error indicator LED flashing orange
The fan's drawing more than 1A (excessive fan current).
Check fan and wiring. If the issue remains unresolved, contact an authorised service agent.
DIY Check / Tech Fallback
3 flashes
Error indicator LED flashing orange
Either the rotor's jammed, or the cooling system's pressure differential is too high (motor won't start).
Check for obstructions around the compressor. If the issue remains unresolved, contact an authorised service agent.
DIY Check / Tech Fallback
4 flashes
Error indicator LED flashing orange
The cooling system's overloaded, so the motor can't maintain its minimum speed (speed too low).
Reduce load and ensure adequate ventilation. If the issue remains unresolved, contact an authorised service agent.
DIY Check / Tech Fallback
5 flashes
Error indicator LED flashing orange
A heavily loaded cooling system, or too high a temperature setting, can overheat the electronics.
Improve ventilation and reduce ambient temperature. If the issue remains unresolved, contact an authorised service agent.
DIY Check / Tech Fallback
Constantly
Error indicator LED flashing orange
Temperature sensor is defective (Temperature sensor errors).
Contact an authorised service agent.
Professional Intervention Required

Frequently Asked Questions

Q: What can replace my old Dometic RM fridge?

Dometic's 2023 'New for old - simply swap' guide covers both its absorption and compressor fridges, showing which current models replace older ones. It's available from the catalogues section of Dometic's website.