Question 1

Appliance does not work

Accepted Answer

Possible cause: Could be the appliance not being connected or switched off, or a tripped circuit breaker/blown fuse. Connect the appliance, switch it on, reset the circuit breaker or replace the fuse.

Question 2

It isn't getting cold enough

Accepted Answer

Possible cause: Temperature is not set properly, ambient temperature requires a higher setting, door opened frequently or not closed properly, door seal not hermetically sealed. Check set temperature, adjust for ambient conditions, close door properly, check/clean or replace door seal.

Question 3

It keeps switching itself on and off

Accepted Answer

Possible cause: Room temperature higher than average, cabinet recently replenished with new bottles, door opened frequently or not sealed. Move appliance to a cooler place, allow appliance time to reach set temperature, minimize door openings, ensure proper door seal.

Question 4

The light does not work

Accepted Answer

Possible cause: Not connected, fuse blown, light switched off on control panel. Connect appliance, replace/reset fuse, switch on light via control panel.

Question 5

The appliance vibrates or makes a lot of noise

Accepted Answer

Possible cause: Appliance is not properly level; normal refrigerant flow or wall expansion/contraction noises. Level out the appliance using the adjustable feet. Refrigerant and cracking noises are normal operating sounds.

Question 6

The door won't close properly

Accepted Answer

Possible cause: Appliance not level, door hinge changed incorrectly, dirty door seal, shelves not fitted correctly. Level appliance, check and reassemble door hinge correctly, clean door seal, check and refit shelves correctly.

Question 7

LED display shows E1, E2 or E7

Accepted Answer

Possible cause: Temperature sensor for air temperature inside appliance shows an error. Contact an authorized repair centre.

Question 8

Appliance is not cold enough

Accepted Answer

Possible cause: Temperature is not set properly / Ambient temperature requires higher setting / Frequent door opening / Door not closed properly / Door seal not hermetically sealed. Check/raise the set temperature, avoid opening the door more than needed, make sure it's closing properly, or check/clean/replace the door seal.

Question 9

The appliance vibrates

Accepted Answer

Possible cause: Appliance is not properly leveled. Level the appliance using its adjustable feet.

Question 10

It seems to be making a lot of noise

Accepted Answer

Possible cause: Normal refrigerant flow noise or contraction/expansion of inner walls due to temperature fluctuations / Improper leveling. Refrigerant and casing noises are normal - if it's a levelling issue, adjust the feet.

Question 11

LED indicates E1, E2 or E7

Accepted Answer

Possible cause: Temperature sensor for the fan inside the appliance shows an error. This can only be fixed by an authorised repair centre.

Dometic MaCave

Technical Specifications

Master Troubleshooting & Diagnostics Matrix

Error Code / Indicator	Symptom / Meaning	Possible Cause	Step-by-Step DIY Fix	Suggested Actions
`N/A`	Appliance does not work	Could be the appliance not being connected or switched off, or a tripped circuit breaker/blown fuse	Connect the appliance, switch it on, reset the circuit breaker or replace the fuse.	DIY Safe
`N/A`	It isn't getting cold enough	Temperature is not set properly, ambient temperature requires a higher setting, door opened frequently or not closed properly, door seal not hermetically sealed	Check set temperature, adjust for ambient conditions, close door properly, check/clean or replace door seal.	DIY Safe
`N/A`	It keeps switching itself on and off	Room temperature higher than average, cabinet recently replenished with new bottles, door opened frequently or not sealed	Move appliance to a cooler place, allow appliance time to reach set temperature, minimize door openings, ensure proper door seal.	DIY Safe
`N/A`	The light does not work	Not connected, fuse blown, light switched off on control panel	Connect appliance, replace/reset fuse, switch on light via control panel.	DIY Safe
`N/A`	The appliance vibrates or makes a lot of noise	Appliance is not properly level; normal refrigerant flow or wall expansion/contraction noises	Level out the appliance using the adjustable feet. Refrigerant and cracking noises are normal operating sounds.	DIY Safe
`N/A`	The door won't close properly	Appliance not level, door hinge changed incorrectly, dirty door seal, shelves not fitted correctly	Level appliance, check and reassemble door hinge correctly, clean door seal, check and refit shelves correctly.	DIY Safe
`N/A`	LED display shows E1, E2 or E7	Temperature sensor for air temperature inside appliance shows an error	Contact an authorized repair centre.	Professional Intervention Required
`N/A`	Appliance is not cold enough	Temperature is not set properly / Ambient temperature requires higher setting / Frequent door opening / Door not closed properly / Door seal not hermetically sealed	Check/raise the set temperature, avoid opening the door more than needed, make sure it's closing properly, or check/clean/replace the door seal.	DIY Safe
`N/A`	The appliance vibrates	Appliance is not properly leveled	Level the appliance using its adjustable feet.	DIY Safe
`N/A`	It seems to be making a lot of noise	Normal refrigerant flow noise or contraction/expansion of inner walls due to temperature fluctuations / Improper leveling	Refrigerant and casing noises are normal - if it's a levelling issue, adjust the feet.	DIY Safe
`N/A`	LED indicates E1, E2 or E7	Temperature sensor for the fan inside the appliance shows an error	This can only be fixed by an authorised repair centre.	Professional Intervention Required