Dometic HBG / CE99 / MO / PI Series
Official technical documentation and workshop diagnostics for Dometic HBG / CE99 / MO / PI Series.
Technical Specifications
ElectricalConnection voltage 12 V DC (models with electronic ignition only), 1 A fuse
Gas Or PressureGas categories: I3B/P(30) (Propane G31 / Butane G30 at 30 mbar) and I3+ (Propane G31 at 37 mbar / Butane G30 at 28-30 mbar). Steel pipe Ø 8 x 1 mm gas-tight welded.
Capacities DimensionsVentilation openings cross-section minimum 150 cm². Burner S power: 1.0 kW (Injector 0.50 - 0.54 mm). Burner M power: 1.6 kW (Injector 0.65 mm). Burner L power: 1.8 kW (Injector 0.67 mm). Distance to range hood: min 650 mm.
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | No spark when spark ignition button is pressed. | Spark ignition is defective or gas supply valve is closed. | Light the burner by hand and get an authorised service agent to fix it. Open the gas supply valve if it's closed. | Professional Intervention Required |
N/A | Burner does not ignite. Spark ignition is working. | Could be blocked burner ports, the control knob not set right, or not held down long enough. | Take the burner out, clean it, and refit it. Turn the control knob to somewhere between Low and High flame, and hold it in for 5 seconds so the flame safeguard can engage. | DIY Safe |
N/A | The burner goes out as soon as you let go of the control knob. | Either a faulty connection, or the flame safeguard itself has failed. | Get an authorised service agent to carry out repairs. | Professional Intervention Required |
N/A | The flame pattern is uneven, or lifts slightly. | Burner ports are blocked. | Take the burner out, clean it, and refit it. | DIY Safe |
N/A | The flame's too high even on the lowest setting. | Could be the regulator's set wrong, the gas supply pressure's too high, or the wrong injection valve is fitted. | Get an authorised service agent to carry out repairs. | Professional Intervention Required |
N/A | The flame's too low even on the highest setting. | Could be the regulator's set wrong, the gas supply pressure's too low, the wrong injection valve fitted, or a blocked injector/gas tube. | Get an authorised service agent to carry out repairs. | Professional Intervention Required |
N/A | Low heat, slow cooking. | Unsuitable cookware is being used on the selected burners. | Use suitable cookware (S: 10-16 cm, M: 12-18 cm, L: 16-22 cm diameter). | DIY Safe |
N/A | The control knobs or the worktop around them are getting too hot. | The cookware isn't sitting properly on the burner. | Ensure the cookware is centered on the burner. | DIY Safe |