Dometic Harrier Inverter
Official technical documentation and workshop diagnostics for Harrier Inverter.
Technical Specifications
Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Roof air conditioner constantly switches itself off | The icing sensor's tripped, either from too-low outside temperature or all the air nozzles being closed | Ensure outer temperature is within operating limits and open air nozzles. | DIY Safe |
N/A | Not cooling well | The roof air conditioner isn't set to cooling mode | Switch the roof air conditioner over to cooling. | DIY Safe |
N/A | Not cooling well | The ambient temperature has gone above 52°C | Wait for ambient temperature to drop below 52 °C as unit is only designed up to this limit. | DIY Safe |
N/A | Not cooling well | The room is already cooler than the set temperature | Select a lower temperature. | DIY Safe |
N/A | Not cooling well | The ambient temperature is below 16°C | Unit does not cool below 16 °C outside temperature. | DIY Safe |
N/A | Not cooling well | Temperature sensor, evaporator fan, or condenser fan is defective | Get in touch with Dometic directly, or with an authorised service agent. | Professional Intervention Required |
N/A | Not heating well | The roof air conditioner isn't set to heating mode | Switch the roof air conditioner over to heating. | DIY Safe |
N/A | Not heating well | Either the ambient temperature's above -2°C, or the set temperature's below room temperature | Choose a higher temperature - heating only kicks in above -2°C ambient. | DIY Safe |
N/A | Not heating well | Defective temperature sensor or damaged fans | Get in touch with Dometic directly, or with an authorised service agent. | Professional Intervention Required |
N/A | Low air output | Something is blocking the air intake grilles | Clear any leaves or dirt from the roof air conditioner's ventilation grilles. | DIY Safe |
N/A | Low air output | Blower is defective | Get in touch with Dometic directly, or with an authorised service agent. | Professional Intervention Required |
N/A | Water enters the vehicle | Condensation water drainage openings are clogged up | Clear the condensation drainage openings. | DIY Safe |
N/A | Water enters the vehicle | Seals are damaged | Get in touch with Dometic directly, or with an authorised service agent. | Professional Intervention Required |
N/A | Roof air conditioner does not switch on | Could be no supply voltage connected, voltage below 200V, a faulty voltage converter, or too low an electrical fuse | Check the power supply and electrical fuse; contact service agent if voltage converter or sensors are defective. | DIY Check / Tech Fallback |
N/A | Remote control does not register | Either the remote isn't pointed at the ADB display, or its batteries need replacing | Point the remote at the ADB display, or fit 2 new type-AAA batteries. | DIY Safe |
N/A | Rooftop air conditioner keeps shutting off automatically | Outside temperature is too low or ice sensor failure | Check ambient conditions or contact an authorized service agent / Dometic | DIY Check / Tech Fallback |
N/A | Cooling does not work properly | Air conditioner not set to cooling mode, set temperature higher than room temperature, or faulty temperature sensor / evaporator fan / condenser fan | Set air conditioner to cooling mode, select a lower temperature, or contact an authorized service agent / Dometic | DIY Check / Tech Fallback |
N/A | Heating does not work properly | Air conditioner not set to heating mode, set temperature lower than room temperature, or faulty temperature sensor / evaporator fan / condenser fan | Set air conditioner to heating mode, select a higher temperature, or contact an authorized service agent / Dometic | DIY Check / Tech Fallback |
N/A | Water leaks into the vehicle | Condensation drain holes blocked or damaged seals | Clean condensation drain holes or contact an authorized service agent / Dometic | DIY Check / Tech Fallback |
N/A | Rooftop air conditioner does not work | Power supply disconnected, voltage incorrect, voltage converter faulty, or power source fuse too low | Check electrical current/power supply, check power source fuse, or contact an authorized service agent / Dometic | DIY Check / Tech Fallback |
N/A | Rooftop air conditioner does not stop running | Faulty temperature sensor or power source fuse rating issue | Contact an authorized service agent / Dometic or check power source fuse | DIY Check / Tech Fallback |
N/A | Remote control does not work | Remote control not pointed toward the air distribution box screen, or low remote control batteries | Aim remote control toward the air distribution box screen or replace the batteries | DIY Safe |
N/A | Rooftop air conditioner shuts down continuously | Outside temperature is too low or frost sensor malfunction | Check ambient conditions or contact an authorized service agent | DIY Check / Tech Fallback |
N/A | Cooling does not occur properly | Unit not set to cooling mode, set temperature is higher than room temperature, or faulty temperature sensor / evaporator fan / condenser fan | Set unit to cooling mode, select a lower temperature, or contact an authorized service agent for sensor and fan checks | DIY Check / Tech Fallback |
N/A | Heating does not occur properly | Unit not set to heating mode, set temperature is lower than room temperature, or faulty temperature sensor / evaporator fan / condenser fan | Set unit to heating mode, select a higher temperature, or contact an authorized service agent | DIY Check / Tech Fallback |
N/A | Air output is low | Intake grilles blocked or dirty, or blower unit faulty | Remove leaves and other debris from ventilation grilles; contact an authorized service agent if blower unit is faulty | DIY Check / Tech Fallback |
N/A | Rooftop air conditioner does not operate | Power supply issue, damaged voltage converter, blown fuse, or faulty temperature sensor | Check power supply voltage and fuses, verify master supply ratings, or contact an authorized service agent | DIY Check / Tech Fallback |
Frequently Asked Questions
Q: Why fit air conditioning to a motorhome or caravan?
Comfort depends on humidity as well as temperature. We can tolerate up to about 26°C (78°F) only when the air is dry; in humid air, around 20°C (68°F) is the comfortable limit. Most people feel best at roughly 18-22°C (64-72°F) with 40-70% relative humidity. Achieving that in a motorhome means cooling the air and drying it at the same time, which needs a compressor air conditioner - systems relying on direct or indirect evaporative cooling are less effective.
Q: What temperature should I set the air conditioning to?
How warm the air feels can differ from what the thermometer says, and humidity makes a big difference. In dry heat, sweat evaporates quickly from the skin and cools us, so we cope with high temperatures; in humid heat, sweat evaporates less, so we feel hotter, and the damp, sticky air can affect circulation and sleep. That's why a good air conditioner needs to lower the humidity as well as the temperature. Dometic suggests around 26°C (78°F) is usually comfortable.
Q: How powerful an air conditioner do I need for hot countries?
If you mostly tour in cooler climates, the air conditioner won't be pushed hard and a lower-rated unit will be enough. If you regularly travel somewhere hot - especially with children or pets on board - don't skimp on output, as a motorhome or caravan can quickly get uncomfortable on a hot day, and when nights stay warm too, you'll only rest properly with an adequately sized unit.
Q: How does motorhome air conditioning work?
Much like a household fridge, but far more powerful: a refrigerant draws heat out of the space being cooled and releases it outside - and in a motorhome or caravan it should also reduce the humidity. Evaporative systems are a common alternative: a roof-mounted unit evaporates water into a filter, and a fan pulls outside air through it so heat is exchanged.
They use little power and are light, but their effectiveness depends on the outside humidity, so performance varies - it falls away above 85% humidity, exactly when cooling is most needed - and they always add humidity inside the vehicle, whatever the conditions. Caravans and motorhomes don't have thick walls like a house, so even well-insulated ones heat up in the sun, easily reaching 30°C or more inside - in temperate climates as well as hot ones.
How hot it gets also depends on window size and number (small windows heat up more slowly than large glazed areas), on whether you're parked in sun or shade, and on whether you air the vehicle out or keep everything shut.
Q: Can I run my air conditioner from a generator?
Yes - a generator gives you a reliable power supply wherever there's no mains hook-up, so you can keep your home comforts when touring off the beaten track. Dometic makes generators for exactly this.
Q: Can I run my air conditioner on a campsite hook-up?
Usually, yes. An air conditioner draws more current at start-up than any other appliance you're likely to have on board, but only for a fraction of a second - it uses far less once it's running. Most campsite hook-ups are protected by a time-delay fuse, so those brief peaks don't normally cause a problem.
