Dometic • AC and Ventilation

Dometic Fan-Tastic Vent 2

Official technical documentation and workshop diagnostics for Dometic Fan-Tastic Vent 2.

View official manual on manufacturer's site ↗

Technical Specifications

ElectricalInstaller supplies a 15 A fuse. Black wire = positive and fused, White wire = negative or ground.
Gas Or PressureNot applicable
Capacities DimensionsNight light mode up to 50 lm; Room light mode up to 1600 lm.

Master Troubleshooting & Diagnostics Matrix

Error Code / IndicatorSymptom / MeaningPossible CauseStep-by-Step DIY FixSuggested Actions
N/A
E1 - communication with the AC thermostat has been lost
Communication failure between vent control board and AC thermostat.
Check wiring connections and clear error code by pressing and holding settings buttons simultaneously.
DIY Safe
N/A
E2 Thermistor error – no connection / E3 Thermistor error – short circuit
Faulty thermistor wiring, loose connection, or short circuit.
Inspect thermistor wiring and connections, replace if damaged.
DIY Safe
N/A
E4 - Bluetooth lost with the remote / E5 - Bluetooth lost with the mobile app
Wireless connection dropped or out of range.
Re-establish Bluetooth pairing mode by long pressing pairing buttons simultaneously.
DIY Safe
N/A
E6 Rain sensor over – activation
Rain sensor continuously triggered or shorted by moisture.
Inspect rain sensor surface, dry thoroughly, and test activation.
DIY Safe
N/A
E7 - the control board is running too hot
Control board overheating due to excessive ambient temperature or restricted airflow.
Ensure proper ventilation around the control unit and allow the unit to cool.
DIY Safe
N/A
E8 Lift motor error – no current / E9 Lift motor overcurrent
Dome mechanism is jammed, obstructed, or lift motor has electrical fault.
Check dome lid for physical obstructions or debris, clear track, and inspect motor current draw.
DIY Safe
N/A
E10 Motion sensor failure
Motion sensor hardware failure or obstruction (Platinum models).
Check sensor lens for dirt or blockage, reset unit power.
DIY Safe
N/A
E11 - fan driver error / E15 - fan control error / E16 - fan overtemperature / E17 - fan motor locked / E18 - fan phase lost / E19 - fan communication error
Fan motor failure, mechanical binding of fan blades, or electronic driver fault.
Inspect fan blades for physical blockage or binding. Clear error code or replace fan assembly if driver is faulty.
DIY Check / Tech Fallback
N/A
E12 - critical fan overvoltage / E13 - fan overvoltage / E21 - overvoltage
System supply voltage exceeds operating thresholds.
Check motorhome electrical system and converter output voltage.
DIY Safe
N/A
E14 Fan undervoltage / E20 Undervoltage
Low system voltage supply.
Check battery charge status and input power connections.
DIY Safe