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VisionCoachman TV & Antenna
(2017 Model Year)
View official manual on manufacturer's site ↗Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Poor TV picture - freezing, pixellation, or no picture/sound at all | A weak signal - incorrect amplifier gain, the antenna not aligned with the transmitter, or the wrong polarity setting | Turn the amplifier gain fully up (rotate clockwise), point the antenna at the transmitter, and check its polarity (horizontal/vertical) is set correctly. Bypass the amplifier using Short Hook-Up Test 1 to narrow down where the fault lies, then retune the TV. | DIY Safe |
N/A | TV picture breaks up or freezes despite a strong signal | Signal overload - the amplifier gain is too high for a strong-signal area | Turn the amplifier gain down (rotate anti-clockwise) and point the antenna away from the transmitter. If that doesn't help, switch the amplifier off, turn the gain control back to maximum, then retune the TV. | DIY Safe |
N/A | TV amplifier's LED doesn't light up | No power reaching the unit, or incorrect polarity | Check there's power reaching the unit and that the polarity is correct. If that doesn't fix it, contact Grade UK Ltd. | DIY Check / Tech Fallback |
Frequently Asked Questions
Q: How do I fault-find the TV aerial system?
A handful of checks generally clear up most reception problems with the Status antenna system. Start with the coaxial connections - every connector in the system needs to be wired correctly, and it's worth making sure only decent-quality plugs have been used throughout. Next, check the coaxial cable itself for sharp bends, kinks, or contact with anything hot, all of which can damage it - and keep it away from electrical cables, transformers, or other equipment that could induce interference, especially in areas where reception is already weak.
Don't leave any slack cable coiled up either, as that can distort the picture on its own. The gain control switch matters too: it should normally sit in its standard position, only switching to a lower setting when you're close to a transmitter and the signal's too strong. If the LED on the power pack won't light at all, unplug the lead running to the antenna dome first - if the LED then comes on, the fault is in that cable or its plug rather than the power pack itself; if it still won't light, get in touch with your dealer.
Finally, a short hook-up test can isolate the problem further: connect your TV directly to the power pack (bypassing the rest of the wiring) and see if picture quality improves - if it does, the wiring between the power pack and TV outlet socket is where the fault lies.