Question 1

Refrigerator does not start

Accepted Answer

Possible cause: Refrigerator is not switched on or vehicle is not level.. Switch the refrigerator on, check the vehicle is level, or try starting it on a different power source.

Question 2

Error Error code 3: The refrigerator won't run on gas.

Accepted Answer

Possible cause: The gas bottle may be empty, its valve or a shut-off valve may be closed, or the refrigerator itself might not be switched on.. Fit a fresh gas bottle, open the relevant valves, switch the refrigerator on, or try running it from another power source instead.

Question 3

Error Error code 6 or 7: The refrigerator won't run on 12V.

Accepted Answer

Possible cause: Engine is not running or 12V fuse faulty.. Confirm the engine's running, check the vehicle fuse box's 12V fuse is still good, or try a different power source for the refrigerator.

Question 4

Error Error code 10: The refrigerator won't run on 230V.

Accepted Answer

Possible cause: Mains are not available.. Check whether mains power is actually available, or try running the refrigerator from another source.

Question 5

Error Error code 11: The refrigerator won't run in Auto mode.

Accepted Answer

Possible cause: Sources are not connected.. Connect the power sources properly, or switch the refrigerator to another source manually.

Question 6

Refrigerator has insufficient cooling

Accepted Answer

Possible cause: Could be ventilation openings blocked in whole or part, the vehicle not being level, too low a cooling level selected, the fans not switched on, the door not fully closed, or ice building up on the fins.. Clear any blockage, check the vehicle is level, choose a higher cooling setting, turn the fans on, close the door properly, or defrost the refrigerator.

Coachman Refrigeration & Cooling

Master Troubleshooting & Diagnostics Matrix

Error Code / Indicator	Symptom / Meaning	Possible Cause	Step-by-Step DIY Fix	Suggested Actions
`N/A`	Refrigerator does not start	Refrigerator is not switched on or vehicle is not level.	Switch the refrigerator on, check the vehicle is level, or try starting it on a different power source.	DIY Safe
`Error code 3`	The refrigerator won't run on gas.	The gas bottle may be empty, its valve or a shut-off valve may be closed, or the refrigerator itself might not be switched on.	Fit a fresh gas bottle, open the relevant valves, switch the refrigerator on, or try running it from another power source instead.	DIY Safe
`Error code 6 or 7`	The refrigerator won't run on 12V.	Engine is not running or 12V fuse faulty.	Confirm the engine's running, check the vehicle fuse box's 12V fuse is still good, or try a different power source for the refrigerator.	DIY Safe
`Error code 10`	The refrigerator won't run on 230V.	Mains are not available.	Check whether mains power is actually available, or try running the refrigerator from another source.	DIY Safe
`Error code 11`	The refrigerator won't run in Auto mode.	Sources are not connected.	Connect the power sources properly, or switch the refrigerator to another source manually.	DIY Safe
`N/A`	Refrigerator has insufficient cooling	Could be ventilation openings blocked in whole or part, the vehicle not being level, too low a cooling level selected, the fans not switched on, the door not fully closed, or ice building up on the fins.	Clear any blockage, check the vehicle is level, choose a higher cooling setting, turn the fans on, close the door properly, or defrost the refrigerator.	DIY Safe