The fridge isn't cooling well enough

Possible cause: Could be inadequate ventilation to the unit, the thermostat set too low, a heavily frosted condenser, too much warm food stored at once, too high an ambient temperature, or simply not having run long enough yet.. Check the ventilation grilles aren't covered, raise the thermostat setting, check the door closes properly, let warm food cool before storing it, and give it 4-5 hours running time before judging it faulty.

The fridge won't cool while running on gas

Possible cause: The gas cylinder may be empty, the upstream shut-off device closed, or there's air in the gas pipe.. Change the gas cylinder, open the shut-off device, or turn the refrigerator off and back on again - repeat that 3-4 times if you still need to clear air from the line.

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Coachman • Refrigeration & Cooling

Covers: Pastiche, VIP, Vision

Vision models: 450, 520, 545, 565, 575, 580, 630

Pastiche models: 460, 520, 545, 565, 575

VIP models: 460, 520, 545, 565

Coachman Refrigeration & Cooling

(2018 Model Year)

View official manual on manufacturer's site ↗

Master Troubleshooting & Diagnostics Matrix

Error Code / Indicator	Symptom / Meaning	Possible Cause	Step-by-Step DIY Fix	Suggested Actions
`N/A`	The fridge isn't cooling well enough	Could be inadequate ventilation to the unit, the thermostat set too low, a heavily frosted condenser, too much warm food stored at once, too high an ambient temperature, or simply not having run long enough yet.	Check the ventilation grilles aren't covered, raise the thermostat setting, check the door closes properly, let warm food cool before storing it, and give it 4-5 hours running time before judging it faulty.	DIY Safe
`N/A`	The fridge won't cool while running on gas	The gas cylinder may be empty, the upstream shut-off device closed, or there's air in the gas pipe.	Change the gas cylinder, open the shut-off device, or turn the refrigerator off and back on again - repeat that 3-4 times if you still need to clear air from the line.	DIY Safe

Frequently Asked Questions

Q: What can I do if the refrigerator won't start?

Check that it's switched on correctly, the vehicle is standing level, and a power source is actually available to start it with. If none of that's the issue, get in touch with your dealer or your nearest Thetford Service Centre.

Q: The refrigerator isn't cooling well enough, what can I do?

Make sure nothing outside is covering or blocking the vents, the vehicle's level, the highest cooling setting is in use, the door's shutting properly, and the cooling fins aren't iced up. Still no joy? Get in touch with your dealer or your nearest Thetford Service Centre.