Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | Burner accidentally extinguishes (Thetford cooker/hob/oven/grill) | — | Turn the knob back to O and wait a minute before trying to relight the burner. If it still hasn't caught within fifteen seconds, turn the knob back to O again, let go, wait another minute, then start the whole lighting sequence over. | DIY Safe |
N/A | The gas flame lifts clear of the burner instead of sitting on it. | Gas pressure is too high | Go back over the regulator, gas cylinders, and pipework, and make any adjustments needed. | DIY Safe |
N/A | Yellow flame during gas appliance check (causing soot) | Gas pressure is too low | Go back over the regulator, gas cylinders, and pipework, and make any adjustments needed. | DIY Safe |