Auto-Sleepers Chassis & Running Gear
(Ford Transit Custom Air, 2023 Model Year)
View official manual on manufacturer's site ↗Master Troubleshooting & Diagnostics Matrix
| Error Code / Indicator | Symptom / Meaning | Possible Cause | Step-by-Step DIY Fix | Suggested Actions |
|---|---|---|---|---|
N/A | A buzzer can be heard behind the dashboard as soon as the ignition is turned on. | Rear electrical entrance step left extended | Fully retract the step. | DIY Safe |
N/A | The power-operated rear step is still out when the ignition gets switched on. | — | A buzzer behind the dashboard sounds the moment the ignition's switched on, and keeps going until the step's been fully retracted. | DIY Safe |
N/A | Dirt and frost preventing the electric step from operating properly | Accumulation of dirt or frost in moving parts | Clean or defrost the moving parts. | DIY Safe |
Frequently Asked Questions
Q: Where can I find the tyre pressures for my Auto-Sleepers campervan?
For anything relating to the base vehicle itself, check the Ford handbook first. Ford's own tyre-pressure label is fixed to the door pillar on the vehicle's left-hand side.
Q: Where is the vehicle production number or chassis number located?
You'll find the vehicle production number on a sticker inside the glove box, and again low down on the Type Approval plate mounted on either front door pillar. The 17-digit chassis number (VIN) is visible at the windscreen's bottom-left corner, and appears once more on the Type Approval plate on the cab door pillar.
Q: How does the electric rear step work?
It's operated by the switch next to the entrance door - hold it until the step is fully extended; don't try to mount it while it's still moving or only partway out, since the lock won't be engaged and you risk damaging the motor. If you drive off with it left out, a buzzer behind the dashboard sounds once the ignition's on and the step retracts automatically.
Dirt or frost can stop it working properly, so keep the moving parts clean and free of ice.