Alde • Alde Voice Control

Alde Voice Control 3020180

Official technical documentation and workshop diagnostics for Alde Voice Control.

Technical Specifications

Operating Voltage5V DC or 12V DC
Power ConsumptionGateway: 110 mA (active/standby); Microphone: 200 mA (active), 180 mA (standby)
Fuse Ratings1A inline
Dimensions CutoutGateway: 56 x 27 x 108 mm; Microphone: h 15 mm, Ø 64 mm

Master Troubleshooting & Diagnostics Matrix

Error Code / IndicatorSymptom / MeaningPossible CauseStep-by-Step DIY FixSuggested Actions
N/A
Giving a voice command produces no response at all on the Alde control panel.
Microphone did not receive the wake-up phrase, pairing error, communication issue, or invalid command.
Check if the microphone lights up red. If not, repeat the phrase with a different intonation or volume. If yes, check gateway LEDs and cabling. Ensure the command is supported by your panel version. If unresolved, contact your dealer.
DIY Check / Tech Fallback
N/A
The Gateway and microphone won't pair up.
Corrupted pairing memory in the gateway or microphone.
Clear the pairing memory by saying "Alde listen, uninstall microphone", then hold the Gateway's pairing button down for at least 10 seconds before starting the pairing process again.
DIY Safe
N/A
The Gateway's LED is flashing red - on for a second, off for a second.
This is a serious fault - the system has completely lost its link to Alde Voice Control.
Contact an authorised service agent.
Professional Intervention Required
N/A
The Gateway's showing a solid (non-flashing) red light.
System upgrade is not working correctly on the Alde control panel.
Contact an authorised service agent.
Professional Intervention Required